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Identifying Usability Issues in Personal Calendar Tools

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Networked Digital Technologies (NDT 2011)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 136))

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Abstract

This study investigates what types of personal calendar tools people are currently using to manage their time and what usability issues they may experience with their calendar tools. Two sets of in-depth interviews and field observations were designed and carried out at a US university with twenty busy knowledge workers. The preliminary study results indicate that users who used a mixture of mobile and desktop calendar tools reported much higher perceived satisfaction and effectiveness than those who relied on single electronic tools or paper calendars. Furthermore, a number of usability issues are identified and used to propose new features, which can be beneficial to the design of more intelligent electronic calendar systems. Thus, this research not only attempts to understand the current technology-based time management strategies, but to apply this understanding to the development and testing of better calendar tools to more effectively support users’ time management tasks.

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Authors and Affiliations

  1. Department of Computer Science & Information Systems, Southern Utah University, Cedar City, UT, 84720, USA

    Dezhi Wu

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  1. Dezhi Wu
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Editor information

Editors and Affiliations

  1. Faculty of Science and Technology, University of Macau, Building N, Room N410, Av. Padre Tomas Pereira, Taipa, Macau, PR China

    Simon Fong

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© 2011 Springer-Verlag Berlin Heidelberg

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Wu, D. (2011). Identifying Usability Issues in Personal Calendar Tools. In: Fong, S. (eds) Networked Digital Technologies. NDT 2011. Communications in Computer and Information Science, vol 136. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22185-9_13

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  • DOI: https://doi.org/10.1007/978-3-642-22185-9_13

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-22184-2

  • Online ISBN: 978-3-642-22185-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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