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Maintenance Organization Value Chain Analysis and Its Formalization

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Applied Informatics and Communication (ICAIC 2011)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 226))

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Abstract

In order to achieve Business process improvement (BPI), value chain analysis is widely utilized in enterprises. In related published researches, maintenance processes are only discussed as supporting activities in manu-facturing enterprises. In fact, independent maintenance organization is very common in some industry, civil aviation for example, and its value chain is different in many ways from those in manufacturing companies. In this paper, firstly, value chain for stand-alone maintenance organizations is presented. Then, a 5-step value chain analysis model is presented. Finally, a continuous improving process is discussed. Meanwhile, several types of UML diagrams are used as formalization tools.

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© 2011 Springer-Verlag Berlin Heidelberg

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Zhang, T., Wang, Y., Li, C. (2011). Maintenance Organization Value Chain Analysis and Its Formalization. In: Zhang, J. (eds) Applied Informatics and Communication. ICAIC 2011. Communications in Computer and Information Science, vol 226. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23235-0_38

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  • DOI: https://doi.org/10.1007/978-3-642-23235-0_38

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-23234-3

  • Online ISBN: 978-3-642-23235-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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