Abstract
Trust and reputation comprise a wide research area in social sciences, but are also pillars of many social phenomena that shape the Internet socio-economic scene. The blossoming of virtual communities largely changed the way trust is formed and propagated. The few existing taxonomies provide only initial insights into the ways trust-benefits can be felt; they are neither complete nor elaborated in a systemic manner to provide a proper framework guided by real system-principles. In this paper, we propose a multidimensional framework for guiding the design-process, and assessing the completeness and consistency of reputation systems. Our framework is based on System theory principles; it identifies reputation system components, and more importantly, defines their interrelations. It considers the interaction-centric, dynamic and environment-dependent trust-establishment and detects five major factors that guide reputation mechanisms design. The presented framework is applied to BarterCast reputation mechanism deployed in the BitTorrent-client Tribler.
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Ažderska, T., Jerman Blažič, B. (2011). A Novel Systemic Taxonomy of Trust in the Online Environment. In: Abramowicz, W., Llorente, I.M., Surridge, M., Zisman, A., Vayssière, J. (eds) Towards a Service-Based Internet. ServiceWave 2011. Lecture Notes in Computer Science, vol 6994. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-24755-2_11
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DOI: https://doi.org/10.1007/978-3-642-24755-2_11
Publisher Name: Springer, Berlin, Heidelberg
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