Skip to main content

Ensemble Learning for Customers Targeting

  • Conference paper
Knowledge Science, Engineering and Management (KSEM 2011)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 7091))

  • 1483 Accesses

Abstract

Customer targeting, which aims to identify and profile the households that are most likely to purchase a particular product or service, is one of the key problems in database marketing. In this paper, we propose an ensemble learning approach to address this problem. Our main idea is to construct different learning hypothesis by random sampling and feature selection. The advantage of the proposed approach for customers targeting is two-folded. First, the uncertainty and instability of single learning method is decreased. Second, the impact of class imbalance on learning bias is reduced. In the empirical study, logistic regression is employed as the basic learning method. The experimental result on a real-world dataset shows that our approach could achieve promising targeting accuracy with time parsimony.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Bose, I., Chen, X.: Quantitative Models for Direct Marketing: a Review from Systems Perspective. Euro. J. Oper. Res. 195, 1–16 (2009)

    Article  MathSciNet  MATH  Google Scholar 

  2. Bodapati, A., Gupta, S.: A Direct Approach to Predicting Discretized Response in Target Marketing. J. Mark. Res. 41(1), 73–85 (2004)

    Article  Google Scholar 

  3. Kim, Y., Street, W.N.: An Intelligent System for Customer Targeting: a Data Mining Approach. Supp. Syst. 37(2), 215–228 (2004)

    Article  Google Scholar 

  4. Kim, Y., Street, W.N., Russell, G.J., Menczer, F.: Customer Targeting: a Neural Network Approach Guided by Genetic Algorithms. Manag. Sci. 51(2), 264–276 (2005)

    Article  Google Scholar 

  5. Buckinx, W., Moons, E., Van den Poel, D., West, G.: Customer-Adapted Coupon Targeting Using Feature Selection. Exp. Sys. Appl. 26(4), 509–518 (2004)

    Article  Google Scholar 

  6. Brieman, L.: Bagging Predictors. Mach. Learn. 24, 123–140 (1996)

    MATH  Google Scholar 

  7. Granitto, P.M., Verdes, P.F., Ceccatto, H.A.: Neural Network Ensembles: Evaluation of Aggregation Algorithms. Artif. Intel. 163, 139–162 (2005)

    Article  MathSciNet  MATH  Google Scholar 

  8. Zhu, D.: A Hybrid Approach for Efficient Ensemble. Dec. Supp. Sys. 48, 480–487 (2010)

    Article  Google Scholar 

  9. Ling, C.X., Li, C.H.: Data Mining for Direct Marketing: Problems and Solutions. In: Proceeding of the 4th International Conference on Knowledge Discovery and Data Mining, New York, pp. 73–79 (1998)

    Google Scholar 

  10. Ha, K., Cho, S., Maclachlan, D.: Response Models Based on Bagging Neural Networks. J. Interact. Marketing 19(1), 17–30 (2005)

    Article  Google Scholar 

  11. Suh, E., Lim, S., Hwang, H., Kim, S.: A Prediction Model for the Purchase Probability of Anonymous Customers to Support Real Time Web Marketing: a Case Study. Exp. Sys. Appl. 27(2), 245–255 (2004)

    Article  Google Scholar 

  12. Chandra, A., Yao, X.: Evolving Hybrid Ensembles of Learning Machines for Better Generalization. Neurocomputing 69, 687–700 (2006)

    Article  Google Scholar 

  13. Hosmer, D.W., Lemeshow, S.: Applied Logistic Regression. John Wiley & Sons, New York (2000)

    Book  MATH  Google Scholar 

  14. Theodoridis, S., Koutroumbas, K.: Pattern Recognition, 2nd edn. Academic Press, Boston (2003)

    MATH  Google Scholar 

  15. Guyon, I., Elisseeff, A.: An Introduction to Variable and Feature Selection. J. Mach. Learn. Res. 3, 1157–1182 (2003)

    MATH  Google Scholar 

  16. Goulden, C.H.: Methods of Statistical Analysis, 2nd edn. Wiley, New York (1956)

    MATH  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Wang, Y., Xiao, H. (2011). Ensemble Learning for Customers Targeting. In: Xiong, H., Lee, W.B. (eds) Knowledge Science, Engineering and Management. KSEM 2011. Lecture Notes in Computer Science(), vol 7091. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-25975-3_3

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-25975-3_3

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-25974-6

  • Online ISBN: 978-3-642-25975-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics