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Exploring Services Science

Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012, Proceedings

  • Conference proceedings
  • © 2012

Overview

Editors:
  1. Mehdi Snene

    1. University of Geneva, Carouge, Switzerland

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Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 103)

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Conference proceedings info: IESS 2012.

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About this book

This book contains the refereed proceedings of the Third International Conference on Exploring Services Science (IESS) which was held in Geneva, Switzerland, in February 2012.

At the conference, researchers from all over the world presented innovative ideas, research, and applications in the design, management, and evaluation of services. This year, the main theme was the interdisciplinary aspect of services. The 22 full papers accepted for IESS were selected from 46 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management as well as the application of services in information technology, business, e-learning and public administration.

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Table of contents (28 papers)

  1. Front Matter

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  2. Full Papers

    1. Towards a Process Model for Service Systems

      • Elisah Lemey, Geert Poels
      Pages 1-15

    2. Extending an Adaptive Interface Framework to Support Collaboration

      • Thomas Altenburger, Alain Vagner, Annie Guerriero, Benoît Martin
      Pages 16-28

    3. Session-Based Dynamic Interaction Models for Stateful Web Services

      • Adérito Baptista, Maria Cecília Gomes, Hervé Paulino
      Pages 29-43

    4. Disassembling Digital Identity-Related Privacy into a Set of Services: SoaML-Based Services Design

      • Ghazi Ben Ayed, Solange Ghernaouti-Hélie
      Pages 44-57

    5. Are Services Functions?

      • Kouhei Sumita, Yoshinobu Kitamura, Munehiko Sasajima, Riichiro Mizoguchi
      Pages 58-72

    6. Modeling an Emergency Service System for a Hospital Network

      • Alain Wegmann, Gil Regev, Gilles Viotti, Pierre-Alain Pilet, Philippe Vuagniaux
      Pages 73-86

    7. The Challenges of Deliberative Decision Process: An Italian Case

      • Francesca Cabiddu, Maria Chiara Di Guardo
      Pages 87-100

    8. A Conceptual Analysis about the Organizational Impact of Compliance on Information Security Policy

      • Maurizio Cavallari
      Pages 101-114

    9. Modeling and Bridging the Gap between Different Stakeholders

      • Tsai-Hsuan Chou, Taro Kanno, Kazuo Furuta
      Pages 115-124

    10. Integrating Value Modelling into ArchiMate

      • Sybren de Kinderen, Khaled Gaaloul, H. A. Erik Proper
      Pages 125-139

    11. “S-D Logic” Business Model - Backward and Contemporary Perspectives

      • Paul Dohmen, Natalia Kryvinska, Christine Strauss
      Pages 140-154

    12. Modeling Value Creation and Capture in Service Systems

      • Arash Golnam, Paavo Ritala, Vijay Viswanathan, Alain Wegmann
      Pages 155-169

    13. Commitment-Based Modeling of Service Systems

      • Roberta Ferrario, Nicola Guarino
      Pages 170-185

    14. Novel Service Discovery Techniques for Open Mobile Environments and Their Business Applications

      • Nor Shahniza Kamal Bashah, Natalia Kryvinska, Do van Thanh
      Pages 186-200

    15. A Design Theory for e-Service Environments: The Interoperability Challenge

      • Paolo Spagnoletti, Stefano Za
      Pages 201-211

    16. When Technology Supports Educational Services: Distance Education Use in Rural Italian Schools

      • Rocco Agrifoglio, Concetta Metallo, Luisa Varriale
      Pages 212-226

    17. DEMO-Based Service Level Agreements

      • Carlos Mendes, Miguel Mira da Silva
      Pages 227-242

    18. Service System Design and Engineering – A Value-Oriented Approach Based on DEMO

      • João Pombinho, José Tribolet
      Pages 243-257

    19. The Challenge of Service Oriented Performances for Chief Information Officers

      • Francesca Ricciardi, Marco De Marco
      Pages 258-270
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  1. Exploring Services Science

Editors and Affiliations

  • University of Geneva, Carouge, Switzerland

    Mehdi Snene

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