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The Co-design of Business and IT Systems: A Case in Supply Chain Management

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Information Systems, Technology and Management (ICISTM 2012)

Abstract

The twenty-first century business environment is extremely competitive and challenging. It forces organisations to deploy strategies in order to maintain their position in the marketplace. As a result, they should modify their current practices and transform themselves in a way that they can cope with existing challenges. But they do not reflect these changes in their IT systems. First, the pace of the change is fast, and organisations are forced to change their business rules and processes frequently. But they do not reflect these changes in their IT systems. Second, organisations utilise IT systems without carefully considering its effects on other parts of the organisation. Therefore, the challenge is to organically align IT with business activities in order to improve the overall performance. The solution to this challenge is to co-design the business and IT systems. Co-design of business and IT is a field that concerns with gathering and processing knowledge from different parts of an organisation to transform business processes and IT systems simultaneously. This paper aims to expand co-design theory and also to develop a co-design method to offer practical solutions for aligning business processes and IT systems. The organisational semiotics is the theoretical and methodological foundation of this research.

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Sani, N.K., Ketabchi, S., Liu, K. (2012). The Co-design of Business and IT Systems: A Case in Supply Chain Management. In: Dua, S., Gangopadhyay, A., Thulasiraman, P., Straccia, U., Shepherd, M., Stein, B. (eds) Information Systems, Technology and Management. ICISTM 2012. Communications in Computer and Information Science, vol 285. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29166-1_2

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  • DOI: https://doi.org/10.1007/978-3-642-29166-1_2

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-29165-4

  • Online ISBN: 978-3-642-29166-1

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