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Implementing Design Principles for Collaborative ERP Systems

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Design Science Research in Information Systems. Advances in Theory and Practice (DESRIST 2012)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 7286))

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Abstract

Enterprise Resource Planning (ERP) Systems are notoriously difficult for users to operate. We present a framework that consists of a data model and algorithms that serve as a foundation for implementing design principles presented in an earlier paper for improving ERP usability. The framework addresses the need for providing user, task and process context of each system-user interaction. It is intended to form an integral part of the system’s data model, which can be queried in real time to produce the information required for a variety of user interface enhancements. We have implemented the framework within an ERP prototype and used it in a laboratory emulation of ERP usage. Using the log data from this laboratory emulation, we present examples demonstrating how the framework meets its design goal of providing contextual and historical information.

This material is based in part upon work supported by the National Science Foundation under Grant No. 0819333. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of the National Science Foundation.

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Authors and Affiliations

  1. Bentley University, Waltham, MA, 02452, USA

    Wendy Lucas & Tamara Babaian

Authors
  1. Wendy Lucas
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  2. Tamara Babaian
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Editors and Affiliations

  1. Information Systems, University of Nevada, 4505 S. Maryland Pkwy, 89514, Las Vegas, NV, USA

    Ken Peffers  & Marcus Rothenberger  & 

  2. Information Systems /026, University of Nevada, 1664 N. Virginia Street, 89557-0208, Reno, Nevada, USA

    Bill Kuechler

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Lucas, W., Babaian, T. (2012). Implementing Design Principles for Collaborative ERP Systems. In: Peffers, K., Rothenberger, M., Kuechler, B. (eds) Design Science Research in Information Systems. Advances in Theory and Practice. DESRIST 2012. Lecture Notes in Computer Science, vol 7286. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29863-9_8

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  • DOI: https://doi.org/10.1007/978-3-642-29863-9_8

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-29862-2

  • Online ISBN: 978-3-642-29863-9

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