Abstract
Human Interaction Management (HIM) is a holistic theory of human collaborative work that provides management principles and patterns for business processes focused on knowledge work. The Human Interaction Management System (HIMS) is the associated software technology for process design, execution and management. Goal-Oriented Organization Design (GOOD) is the associated change management methodology. In this paper, we suggest that HIM, the HIMS, and GOOD provide the basis for a collaboration infrastructure that is conducive to the Learning Organization and that exemplifies good socio-technical design.
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Harrison-Broninski, K., Korhonen, J.J. (2012). Collaboration Infrastructure for the Learning Organization. In: Abramowicz, W., Kriksciuniene, D., Sakalauskas, V. (eds) Business Information Systems. BIS 2012. Lecture Notes in Business Information Processing, vol 117. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30359-3_11
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DOI: https://doi.org/10.1007/978-3-642-30359-3_11
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