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A Process for Solving Ill-Structured Problem Supported by Ontology and Software Tools

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IT Revolutions (IT Revolutions 2011)

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Abstract

Problem solving requires a lot of work for selecting and organizing resources and information, as well as defining the best solution approaches. In the case of ill-structured problems (ISP), due to the possibility of several potential solutions, the task becomes harder. Group work can better support this task but requires cognitive tools in order to allow the registration and the recovery of data about the problem and the exchange of ideas. This paper presents a process to support solving ISP, using ontology and software tools in order to facilitate the group work. Preliminary experiments indicate the feasibility of the process.

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Author information

Authors and Affiliations

  1. Department of Computer Science, Aeronautics Institute of Technology (ITA), São José dos Campos, SP, Brazil

    Adriana da Silva Jacinto & José Maria Parente de Oliveira

  2. Faculdade de Tecnologia (FATEC), São José dos Campos, SP, Brazil

    Adriana da Silva Jacinto

Authors
  1. Adriana da Silva Jacinto
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  2. José Maria Parente de Oliveira
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Editor information

Editors and Affiliations

  1. Universidad de Córdoba, Spain

    Matías Liñán Reyes , José M. Flores Arias , Francisco J. Bellido Outeiriño  & Antonio Moreno-Munñoz , ,  & 

  2. University of Cádiz, Spain

    Juan J. González de la Rosa

  3. Fachhochschule Hagenberg, Austria

    Josef Langer

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© 2012 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering

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da Silva Jacinto, A., de Oliveira, J.M.P. (2012). A Process for Solving Ill-Structured Problem Supported by Ontology and Software Tools. In: Liñán Reyes, M., Flores Arias, J.M., González de la Rosa, J.J., Langer, J., Bellido Outeiriño, F.J., Moreno-Munñoz, A. (eds) IT Revolutions. IT Revolutions 2011. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 82. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32304-1_18

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  • DOI: https://doi.org/10.1007/978-3-642-32304-1_18

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-32303-4

  • Online ISBN: 978-3-642-32304-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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