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A Toolkit for Usability Testing of Mobile Applications

  • Conference paper
Mobile Computing, Applications, and Services (MobiCASE 2011)

Abstract

The usability of mobile applications is critical for their adoption particularly because of the relatively small screen and awkward (sometimes virtual) keyboard, despite the recent advances of smartphones. Traditional laboratory-based usability testing is often tedious, expensive, and does not reflect real use cases. In this paper, we propose a toolkit that embeds into mobile applications the ability to automatically collect user interface (UI) events as the user interacts with the applications. The events are fine-grained and useful for quantified usability analysis. We have implemented the toolkit on Android devices and we evaluated the toolkit with a real deployed Android application by comparing event analysis (state-machine based) with traditional laboratory testing (expert based). The results show that our toolkit is effective at capturing detailed UI events for accurate usability analysis.

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© 2012 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering

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Ma, X., Yan, B., Chen, G., Zhang, C., Huang, K., Drury, J. (2012). A Toolkit for Usability Testing of Mobile Applications. In: Zhang, J.Y., Wilkiewicz, J., Nahapetian, A. (eds) Mobile Computing, Applications, and Services. MobiCASE 2011. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 95. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32320-1_15

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  • DOI: https://doi.org/10.1007/978-3-642-32320-1_15

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-32319-5

  • Online ISBN: 978-3-642-32320-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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