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Method Support of Large-Scale Transformation in the Insurance Sector: Exploring Foundations

  • Conference paper
Trends in Enterprise Architecture Research and Practice-Driven Research on Enterprise Transformation (PRET 2012, TEAR 2012)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 131))

Abstract

Many enterprises need to handle programs that impose fundamental changes to the organization as well as the supporting IT systems. While general guidance for such transformations in form of methods, reference models, principles, etc. is available, the specific context of the insurance sector is often not considered. We conducted an interview series with informants from major European insurance companies to explore the specifics of enterprise transformation in the insurance sector. The results suggest amending existing transformation support methods by regarding transformation triggers, transformation program types and core techniques. E.g., transformations that deal with standardization, mergers and acquisitions and internal alignment are not sufficiently covered yet and techniques that deal with soft and social aspects of transformations are less visible in the insurance sector. Our findings create not only the basis for a wider survey to extend and validate initial findings, but also for comparing and discussing concrete enterprise transformation cases.

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Author information

Authors and Affiliations

  1. Institute of Information Management, University of St. Gallen, Mueller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland

    Nils Labusch & Robert Winter

Authors
  1. Nils Labusch
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  2. Robert Winter
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Editor information

Editors and Affiliations

  1. Institute of Information Management, University of St. Gallen, Müller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland

    Stephan Aier

  2. Industrial Information and Control Systems, Royal Institute of Technology, Osquldas väg 10, 100 44, Stockholm, Sweden

    Mathias Ekstedt

  3. Chair for Informatics 19 (sebis), Technische Universität München (TUM), Boltzmannstr. 3, 85748, Garching bei München, Germany

    Florian Matthes

  4. CRP Henri Tudor, Luxembourg, Radboud University Nijmegen, Nijmegen, The Netherlands

    Erik Proper

  5. IBM Research, San Jose, California, USA

    Jorge L. Sanz

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© 2012 Springer-Verlag Berlin Heidelberg

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Labusch, N., Winter, R. (2012). Method Support of Large-Scale Transformation in the Insurance Sector: Exploring Foundations. In: Aier, S., Ekstedt, M., Matthes, F., Proper, E., Sanz, J.L. (eds) Trends in Enterprise Architecture Research and Practice-Driven Research on Enterprise Transformation. PRET TEAR 2012 2012. Lecture Notes in Business Information Processing, vol 131. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-34163-2_4

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  • DOI: https://doi.org/10.1007/978-3-642-34163-2_4

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-34162-5

  • Online ISBN: 978-3-642-34163-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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