Skip to main content

Implementation Strategies for ERP Adoption by SMEs

  • Conference paper

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 350))

Abstract

ERP systems are considered to be mission-critical information systems in the current business environment. The adoption of ERP should not be hindered solely by the size of an organisation. The key aims of this paper are to elucidate the various strategies Enterprise Resource Planning (ERP) vendors have developed to encourage Small to Medium Enterprises (SME) to adopt their products. These strategies focus around solutions such as pre-configured solutions, implementation methodologies and hosting options. In order to meet this aim, this paper utilises two case studies as examples which demonstrate the experiences of companies who have utilised these strategic options. Based on the extant literature, the barriers to implementation of ERP systems in SMEs have also been discussed. Discussion about the implementation barriers is included to explain how organisations can prepare and plan for effective ERP system implementation.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Laudon, J.P., Laudon, K.C.: Management Information Systems: Managing the Digital Firm, 9th edn. Pearson Education, New Jersey (2006)

    Google Scholar 

  2. Yen, D.C., Chou, D.C., Chang, G.D.: A synergic analysis for web-based enterprise resource planning systems. J. Comps. Stds. & Intfs. 24, 337–346 (2002)

    Google Scholar 

  3. Dixit, A., Prakash, O.: A study of issues affecting ERP implementation in SMEs. J. of Arts, Sci. & Comm. 2(2), 77–85 (2011)

    Google Scholar 

  4. Baki, B., Cakar, K.: Determining the ERP package-selection criteria: The case of Turkish companies. J. Buss. Pro. Mgmt. 11, 75–86 (2005)

    Article  Google Scholar 

  5. Turban, E., Volonino, L.: Information Technology for Management: Improving Strategic and Operational Performance, 8th edn. John Wiley & Sons, Inc., USA (2011)

    Google Scholar 

  6. O’Brien, J., Marakas, G.: Management Information Systems, 10th edn. McGraw Hill, New York (2011)

    Google Scholar 

  7. Sumner, M.: Enterprise Resource Planning. Pearson Education, Inc., New Jersey (2005)

    Google Scholar 

  8. Motiwalla, L., Thompson, J.: Ent. Sys. for Mgmt., 2nd edn. Pearson Prentice Hall, New Jersey (2012)

    Google Scholar 

  9. Wu, J.H., Wang, Y.M.: Measuring ERP Success: The Ultimate User’s View. International J. of Op. and Prdn. Mgmt. 26(8), 882–903 (2006)

    Article  Google Scholar 

  10. Liang, H., Saraf, N., Hu, Q., Xue, Y.: Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management. J. MIS Quarterly 31(1), 59–87 (2007)

    Google Scholar 

  11. Panorama Consulting Group.: 2011 ERP Report (2011a), http://panorama-consulting.com/Documents/2011-ERP-Report.pdf

  12. Panorama Consulting Group.: 2011 Guide to ERP Systems and Vendors: An Independent Research Report (2011b), http://panorama-consulting.com/Documents/2011-Guide-to-ERP-Systems-and-Vendors.pdf

  13. Huin, S.F.: Managing deployment of ERP systems in SME using multi-agents. Int. J. of Proj. Mgmt. 22(6), 511–517 (2004)

    Article  Google Scholar 

  14. Muscatello, J.R., Parente, D.H.: Enterprise Resource Planning (ERP): A Postimplementation Cross-Case Analysis. J. Info. Res. Mgmt. 19, 61–74 (2006)

    Article  Google Scholar 

  15. Mareai, B.S., Patil, S.Y.: Taxonomy of Enterprise Resource Planning System. J. Excel J. of Engg. Tech. and Mgmt. Sci. 1(2), 1–12 (2012)

    Google Scholar 

  16. Palvia, P., Zhenyu, H.: ERP implementation issues in advanced and developing countries. J. Buss. Pro. Mgmt. 7(3), 276–284 (2001)

    Article  Google Scholar 

  17. Anderegg, T.: ERP: A-Z Implementer’s Guide for Success. Resource Publishing, USA (2000)

    Google Scholar 

  18. Lin, M., Li, S., Chang, I., Huang, S.: Assessing risk in ERP projects: identify and prioritize the factors. J. Industrial Mgmt. & Data Sys. 104(8), 681–688 (2004)

    Article  Google Scholar 

  19. Globe Australia.: About Globe Australia (2012), http://www.globeaustralia.com.au/turf/about.htm

  20. SAP AG.: SAP Helps Globe Australia raise customer service levels (2004), http://www.sap.com/australia/solutions/customersuccess/sme/businessallinone/globe/index.epx

  21. Negahban, S.S., Baecher, G.B., Skibniewski, M.J.: A Decision-making model for adoption of enterprise resource planning tools by small-to-medium size construction organisations. J. of Civil Engg. and Mgmt. 18(2), 253–264 (2012)

    Article  Google Scholar 

  22. Italricambi.: Who we are, http://www.italricambi.it/cms/menu/id/17/

  23. Oracle.: Italricambi Consolidates International Position With New Technology Platform, Oracle Customer Snapshot (2008), http://www.ebest.hu/UserFiles/File/Snapshots/italricambi-jde-snapshot.pdf

  24. Oracle: JD Edwards EnterpriseOne, http://www.oracle.com/au/products/applications/jd-edwards-enterpriseone/index.html

  25. Aslan, B., Stevenson, M., Hendry, L.: Enterprise Resource Planning Systems: An assessment of applicability to Make-To-Order companies. J. Comp. in Indst. 63, 692–705 (2012)

    Article  Google Scholar 

  26. SAP AG.: Achieve profitable, sustainable growth in a highly dynamic market – with our SME software (2012a), http://www.sap.com/solutions/sme/solutions-overview.epx

  27. Go, S.A.: live in as few as eight weeks – with the SAP Business All-in-One fast-start program (2012b), http://www.sap.com/solutions/sme/erp-business-all-in-one/fast-start.epx

  28. Microsoft.: Driving Efficiency and Innovation by Consistently Managing Complexity and Change (2012), http://msdn.microsoft.com/en-us/architecture/ff476941.aspx

  29. McKay, J., Marshall, P.: Strategic Management of e Business. John Wiley & Sons Australia Ltd., Australia (2004)

    Google Scholar 

  30. Turban, E., McLean, E., Wetherbe, J.: Information Technology for Management, 3rd edn. John Wiley & Sons Inc., USA (2002)

    Google Scholar 

  31. Pancucci, D.: ERP Hosting. J. Mfg. Comp. Solns. 17 (2005)

    Google Scholar 

  32. Darrow, B.: Microsoft Revises Licenses To Support ERP App Hosting – Enlists partners to counter SaaS plans of Salesforce.com. J. NetSuite 1219, 12 (2006)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2012 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Grandhi, S., Chugh, R. (2012). Implementation Strategies for ERP Adoption by SMEs. In: Kim, Th., Ko, Ds., Vasilakos, T., Stoica, A., Abawajy, J. (eds) Computer Applications for Communication, Networking, and Digital Contents. FGCN 2012. Communications in Computer and Information Science, vol 350. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35594-3_30

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-35594-3_30

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-35593-6

  • Online ISBN: 978-3-642-35594-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics