Abstract
Organizations are neither isolated nor insulated from emotional display. This paper examines the emotional contagion between a leader and followers and its impact on performance, and tries to answer the question of “What should leaders do, express positive emotions or negative emotions?”. I test the emotional contagion effects of leader-follower relationship, using two contextual variables – organizational and team performance – and take the different hierarchical position of leaders into consideration. Moreover, this paper determines in which circumstance among four scenarios described in the paper the followers converge emotionally more to CEO vs team leader.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Barsade, S.G.: The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly 47, 644–675 (2002)
Barsade, S.G., Gibson, D.E.: Why does affect matter in organizations? Academy of Management Perspectives 21, 36–59 (2007)
Bono, J.E., Illies, R.: Charisma, positive emotions and mood contagion. The Leadership Quarterly 17, 317–334 (2006)
Buck, R., Miller, R.E., Caul, W.F.: Sex, personality and physiological variables in the communication of emotion via facial expression. Journal of Personality and Social Psychology 30, 587–596 (1974)
Cacioppo, J.T., Gardner, W.L., Berntson, G.G.: Beyond bipolar conceptualizations and measures: The case of attitudes and evaluative space. Personality and Social Psychology Review 1, 3–25 (1997)
Carlson, M., Charlin, V., Miller, N.: Positive mood and helping behavior: A test of six hypotheses. Journal of Personality and Social Psychology 55, 211–229 (1988)
Carlson, M., Miller, N.: Explanation of the relation between negative mood and helping. Psychological Bulletin 102, 91–108 (1987)
Chartrand, T.L., Bargh, J.A.: The chameleon effect: The perception-behavior link and social interaction. Journal of Personality and Social Psychology (1999)
Dalal, R.S.: A meta-analysis of the relationship between organizational behavior and counterproductive work behavior. Journal of Applied Psychology (2005)
Friedman, H.S., Riggio, R.E.: Effect of individual differences in nonverbal expressiveness on transmission of emotion. Journal of Nonverbal Behavior 6, 96–104 (1981)
Frijda, N.H.: Emotions are functional, most of the time. In: Ekman, P., Davidson, R.J. (eds.) The Nature of Emotion: Fundamental Questions. Oxford University Press, New York (1994)
George, J.M.: Emotions and leadership: The role of emotional intelligence. Human Relations 53, 1027–1055 (2000)
George, J.M., Brief, A.P.: Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological Bulletin 112, 310–329 (1992)
Gump, B.B., Kulik, J.A.: Stress, affiliation, and emotional contagion. Journal of Personality and Social Psychology 72, 305–319 (1997)
Hatfield, E., Cacioppo, J.T., Rapson, R.L.: Emotional contagion. Cambridge University Press, New York (1994)
Hsee, C.K., Hatfield, E., Carlson, J.G., Chemtob, C.: The effect of power on susceptibility to emotional contagion. Cognition and Emotion 4, 327–340 (1990)
John, S.K.: I second that emotion: Effects of emotional contagion and affect at work on leader and follower outcomes. Leadership Quarterly (2008)
Kahneman, D., Tversky, A.: Prospect theory: An analysis of decisions under risk. Econometrica 47(2), 263–291 (1979)
Kelly, J.R., Barsade, S.G.: Mood and emotions in small groups and work teams. Organizational Behavior and Human Decision Processes 86, 99–130 (2001)
Lazarus, R.S.: Psychological stress in the workplace. In: Crandall, R., Perrewe’, P.L. (eds.) Occupational Stress, pp. 3–14. Taylor and Francis, Washington, DC (1995)
Marshall, G.D., Zimbardo, P.G.: Affective consequences of inadequately explained arousal. Journal of Personality and Social Psychology 37, 970–988 (1979)
Maslach, C.: Negative emotional biasing of unexplained arousal. Journal of Personality and Social Psychology 37, 953–969 (1979)
Meindl, J.R., Ehrlich, S.B., Dukerich, J.M.: The romance of leadership. Administrative Science Quarterly 30, 78–102 (1985)
Neumann, R., Strack, F.: “Mood contagion”: The automatic transfer of mood between persons. Journal of Personality and Social Psychology 79, 211–223 (2000)
Regans, R.: Close encounters: Analyzing how social similarity and propinquity contribute to strong network connections. Organization Science (2011)
Rozin, P., Royzman, E.B.: Negativity bias, negativity dominance, and contagion. Personality and Social Psychology Review 5, 296–320 (2001)
Spector, P.E., Fox, S.: An emotion-centered model of voluntary work behavior: Some parallels between counterproductive work behavior and organizational citizenship behavior. Human Resource Management Review 12, 269–292 (2002)
Sy, T., Côté, S., Saavedra, R.: The contagious leader: Impact of the leader’s mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology 90, 295–305 (2005)
Watson, D., Clark, L.A.: On traits and temperament: General and specific factors of emotional experience and their relation to the five-factor model. Journal of Personality (1992)
Yukl, G.: The leadership in organizations. Pearson Higher Education, New Jersey (2005)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Lee, E. (2012). Who’s More Powerful? King vs. Knight: Relative Influence of CEO vs. Team Leader on Emotional Contagion and Performance. In: Kim, Th., Cho, Hs., Gervasi, O., Yau, S.S. (eds) Computer Applications for Graphics, Grid Computing, and Industrial Environment. CGAG GDC IESH 2012 2012 2012. Communications in Computer and Information Science, vol 351. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35600-1_48
Download citation
DOI: https://doi.org/10.1007/978-3-642-35600-1_48
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-35599-8
Online ISBN: 978-3-642-35600-1
eBook Packages: Computer ScienceComputer Science (R0)