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An Exploratory Study of the Positive Effect of Anger on Decision-Making in Business Contexts

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Computer Applications for Database, Education, and Ubiquitous Computing (EL 2012, DTA 2012)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 352))

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Abstract

Current studies have shown the significance of emotions in decision-making. The basic emotion of anger has been an especially interesting area of research in the field of neuro-economics. In this paper we pose the question of how anger may affect decision outcomes in a business organization. Enterprises are conducted in time-limited, risk-taking and crisis-laden environments. Decision makers in such organizations must make important decisions in these environments, and thus may easily experience stress which leads to anger. In this paper, we hypothesize that anger is associated with positive outcomes by leading to increased motivation and affirming positive beliefs. To examine our hypothesis, we conducted in-depth interviews with organizational decision makers who have experienced anger while making decisions under time-limited, risk-taking and crisis-laden situations. Results from our qualitative research show that angry decision makers tend to obtain positive decision outcomes by positive motivation or beliefs derived from anger.

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Author information

Authors and Affiliations

  1. National Information Society Agency (NIA), Seoul, 100-775, Republic of Korea

    Jung Woo Lee

  2. SK Networks ICT Marketing Company, Seoul, 100-845, Republic of Korea

    Jin Young Park

  3. SKK Business School, Department of Interaction Science, Sungkyunkwan University, Seoul, 110-745, Republic of Korea

    Kun Chang Lee

Authors
  1. Jung Woo Lee
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  2. Jin Young Park
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  3. Kun Chang Lee
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Editor information

Editors and Affiliations

  1. GVSA and University of Tasmania, Hobart, TAS, Australia

    Tai-hoon Kim

  2. Hosei University, 3-7-2, Kajino-cho, 184-8584, Koganei-shi, Tokyo, Japan

    Jianhua Ma

  3. National Chiao Tung University, Hsinchu, Taiwan, R.O.C.

    Wai-chi Fang

  4. Victoria University, 8001, Melbourne, VIC, Australia

    Yanchun Zhang

  5. University of Calabria, Via P. Bucci, 41C, I-87036, Rende, Cosenza, Italy

    Alfredo Cuzzocrea

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© 2012 Springer-Verlag Berlin Heidelberg

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Lee, J.W., Park, J.Y., Lee, K.C. (2012). An Exploratory Study of the Positive Effect of Anger on Decision-Making in Business Contexts. In: Kim, Th., Ma, J., Fang, Wc., Zhang, Y., Cuzzocrea, A. (eds) Computer Applications for Database, Education, and Ubiquitous Computing. EL DTA 2012 2012. Communications in Computer and Information Science, vol 352. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35603-2_45

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  • DOI: https://doi.org/10.1007/978-3-642-35603-2_45

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-35602-5

  • Online ISBN: 978-3-642-35603-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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