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Exploring the Role of In-Trip Applications for Sustainable Tourism: Expert Perspectives

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Information and Communication Technologies in Tourism 2013

Abstract

There is little research that examines both the in-trip use of Information and Communication Technology (ICT) and the role ICT applications play or could potentially play in supporting sustainable tourism. This study identified specific in-trip ICT applications that could be used by leisure tourists to support sustainable tourism. A survey amongst eTourism experts was conducted and the results indicated that 48 % thought that the promotion of sustainable tourism practices should be a “very important” factor in the design of eTourism applications. Location-based services, destination management systems and intelligent transport systems were among the top rated in-trip applications to support sustainable tourism. The study may be partially qualified due to it’s European orientation however, it is anticipated that future research will establish the reality on the ground in terms of tourists’ actual use of in-trip technologies and linkages to sustainable tourism.

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Authors and Affiliations

  1. School of Arts, Social Sciences and Management, Queen Margaret University, Musselburgh, UK

    Mareba M. Scott & Andrew J. Frew

Authors
  1. Mareba M. Scott
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  2. Andrew J. Frew
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Correspondence to Mareba M. Scott .

Editor information

Editors and Affiliations

  1. , Faculty of Communication Sciences, Università della Svizzera italiana, Via Giuseppe Buffi 13, Lugano, 6904, Switzerland

    Lorenzo Cantoni

  2. , College of Merchandising,, University of North Texas, Union Circle 1155, Denton, 76203-1100, Texas, USA

    Zheng (Phil) Xiang

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Scott, M.M., Frew, A.J. (2013). Exploring the Role of In-Trip Applications for Sustainable Tourism: Expert Perspectives. In: Cantoni, L., Xiang, Z. (eds) Information and Communication Technologies in Tourism 2013. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36309-2_4

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