Abstract
Online product reviews provide helpful information for user decision-making. However, since user-generated reviews proliferate in recent years, it is critical to deal with the information overload in e-commerce sites. In this paper, we propose an approach to select a small set of representative reviews for each product, which shall consider both the attribute coverage and opinion diversity under the requirement of providing high quality reviews. First, we assign weights to each attribute, which measure the attribute importance and help realize useful review selection; second, we cluster reviews into different groups representing different concerns which lead to better diversification results especially for selecting smaller sets of reviews; finally, we perform a set of experiments on real datasets to verify our ideas.
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Yu, W., Zhang, R., He, X., Sha, C. (2013). Selecting a Diversified Set of Reviews. In: Ishikawa, Y., Li, J., Wang, W., Zhang, R., Zhang, W. (eds) Web Technologies and Applications. APWeb 2013. Lecture Notes in Computer Science, vol 7808. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-37401-2_70
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DOI: https://doi.org/10.1007/978-3-642-37401-2_70
Publisher Name: Springer, Berlin, Heidelberg
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