Abstract
Designing dialogue systems that engage in rich tutorial dialogue has long been a goal of the intelligent tutoring systems community. A key challenge for these systems is determining when to intervene during student problem solving. Although intervention strategies have historically been hand-authored, utilizing machine learning to automatically acquire corpus-based intervention policies that maximize student learning holds great promise. To this end, this paper presents a Markov Decision Process (MDP) framework to learn an intervention policy capturing the most effective tutor turn-taking behaviors in a task-oriented learning environment with textual dialogue. The model and its learned policy highlight important design considerations, including maintaining tutor engagement during student problem solving and avoiding multiple consecutive interventions.
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Mitchell, C.M., Boyer, K.E., Lester, J.C. (2013). A Markov Decision Process Model of Tutorial Intervention in Task-Oriented Dialogue. In: Lane, H.C., Yacef, K., Mostow, J., Pavlik, P. (eds) Artificial Intelligence in Education. AIED 2013. Lecture Notes in Computer Science(), vol 7926. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39112-5_123
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DOI: https://doi.org/10.1007/978-3-642-39112-5_123
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-39111-8
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