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Business Process Management Curriculum

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Handbook on Business Process Management 2

Part of the book series: International Handbooks on Information Systems ((INFOSYS))

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Abstract

As organizations continue to focus on improving and managing business processes, the ability to acquire and cultivate the appropriate skilled workforce has remained a challenge. While Business Process Management (BPM) was once defined in terms of tools and technologies, it has emerged as a discipline encompassing a broad spectrum of organizational practices. As a result, the skill- sets for BPM endeavors of today’s organizations have gone beyond the automation of processes to encompass a wide variety of strategic, technical, and people skills that are difficult to find in today’s professionals. Many organizations have assigned the process transformation leadership to existing business analysts who find that they require additional training and education. This chapter reviews the role of a business analyst within the context of BPM practice and suggests a curriculum designed to cultivate skills for the emerging business process (BP) analyst.

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Notes

  1. 1.

    Kokkonen and Bandara (2014) delve into this topic by exploring what it takes to develop BPM expertise.

  2. 2.

    Hammer (2014) provides a general discussion on what Business Process Management is about and what BPM activities should be generally considered. Burlton (2014) provides a methodological framework and demonstrates how these high-level activities should be broken down into more fine-grained BPM activities in order to successfully implement business strategies by means of BPM. To account for the governance aspects of BPM, Markus and Jacobson (2014) and Spanyi (2010, 2014) provide a general introduction into governance in BPM. vom Brocke et al. 2014 present 10 principles of good BPM.

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Authors and Affiliations

  1. SAP/IDS Scheer Business Process Innovation Center of Excellence, School of Business, Widener University, Chester, PA, USA

    Yvonne Lederer Antonucci

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  1. Yvonne Lederer Antonucci
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Correspondence to Yvonne Lederer Antonucci .

Editor information

Editors and Affiliations

  1. Institute of Information Systems, University of Liechtenstein, Vaduz, Liechtenstein

    Jan vom Brocke

  2. School of Information Systems, Queensland University of Technology, Brisbane, Queensland, Australia

    Michael Rosemann

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Antonucci, Y.L. (2015). Business Process Management Curriculum. In: vom Brocke, J., Rosemann, M. (eds) Handbook on Business Process Management 2. International Handbooks on Information Systems. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-45103-4_23

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