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Service Science and Knowledge Innovation

15th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2014, Shanghai, China, May 23-24, 2014, Proceedings

  • Conference proceedings
  • © 2014

Overview

Editors:
  1. Kecheng Liu

    1. Henley Business School, Business Informatics and Accounting, University of Reading, Reading, UK

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  2. Stephen R. Gulliver

    1. Henley Business School, Business Informatics and Accounting, University of Reading, Reading, UK

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  3. Weizi Li

    1. Henley Business School, Business Informatics and Accounting, University of Reading, Reading, UK

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  4. Changrui Yu

    1. School of Information Management and Engineering, Shanghai University of Finance and Economics, Shanghai, China

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Part of the book series: IFIP Advances in Information and Communication Technology (IFIPAICT, volume 426)

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Conference proceedings info: ICISO 2014.

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About this book

This book constitutes the refereed proceedings of the 15th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2014, held in Shanghai, China, in May 2014. The 39 revised papers presented at the main conference were carefully reviewed and selected from 88 submissions. Additionally, 10 papers were selected for presentation at two workshops held in the framework of ICISO 2014. The papers have been organized in the following topical sections: organizational semiotics: theory and concepts; organizational semiotics and applications; finance and service science; enterprise architecture; modelling and simulation and decision making and knowledge management. The last two sections contain papers from the Workshop on e-Health, the New Frontier of Service Science Innovation and the International Workshop on Information Engineering and Management.

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Table of contents (49 papers)

  1. Front Matter

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  2. Organizational Semiotics: Theory and Concepts

    1. A Semiotic Approach to Integrative Negotiation

      • Janos J. Sarbo
      Pages 1-10

    2. A Semiotics Approach to Semantic Mismatches

      • Sabah Al-Fedaghi
      Pages 11-21

    3. Quality of Service in the Long Tail: Narratives and the Exploitation of Soft Metadata

      • Auke J. J. van Breemen
      Pages 22-31

    4. Assessing Pragmatic Interoperability of Information Systems from a Semiotic Perspective

      • Shixiong Liu, Weizi Li, Kecheng Liu
      Pages 32-41

  3. Organizational Semiotics and Applications

    1. Virtual Process Modelling Informed by Organisational Semiotics: A Case of Higher Education Admission

      • John Effah, Kecheng Liu
      Pages 42-51

    2. Workaround Motivation Model (WAMM): An Adaptation of Theory of Interpersonal Behaviour

      • Nada Nadhrah, Vaughan Michell
      Pages 52-62

    3. Creating an iDTV Application from Inside a TV Company: A Situated and Participatory Approach

      • Samuel B. Buchdid, Roberto Pereira, M. Cecília C. Baranauskas
      Pages 63-73

    4. A Semiotic Approach for Guiding the Visualizing of Time and Space in Enterprise Models

      • John Krogstie, Alexander Nossum
      Pages 74-86

    5. Exploring Interface Sign Ontologies for Web User Interface Design and Evaluation: A User Study

      • Muhammad Nazrul Islam
      Pages 87-96

    6. Incorporating Semiotics into Fuzzy Logic to Enhance Clinical Decision Support Systems

      • Xiuxiu Chen, Huiying Gao, Kecheng Liu, Ying Zhang
      Pages 97-106

  4. Finance and Service Science

    1. Multifractal Analysis on the Return Series of Stock Markets Using MF-DFA Method

      • Wanting Wang, Kecheng Liu, Zheng Qin
      Pages 107-115

    2. Exploiting Linked Data in Financial Engineering

      • Vivian Lee, Masatomo Goto, Bo Hu, Aisha Naseer, Pierre-Yves Vandenbussche, Gofran Shakair et al.
      Pages 116-125

    3. An Interdisciplinary Perspective on Education Service Systems

      • Christina Tay
      Pages 126-134

    4. Goal Oriented Value Object Classification for Healthcare Service Development

      • Gilmini Dantanarayana, Chathurika Wickramage, Prasad Jayaweera
      Pages 135-144

    5. A Design Science Oriented Framework for Experimental Research in Information Quality

      • Mouzhi Ge, Markus Helfert
      Pages 145-154

    6. Rationality of Service Composition of Workflow Net in a Service Oriented Architecture

      • Guangqi Huang, Li Huang, Xiuxiu Chen, Lily Sun
      Pages 155-165

    7. Process Oriented Dependency Modelling for Service Identification

      • Wenge Rong, Ting Li, Yuanxin Ouyang, Chao Li, Zhang Xiong
      Pages 166-175

    8. A Research on Interaction and Merging between Modern Manufacturing and Producer Services

      • Jiemei Zhang
      Pages 176-186

  5. Enterprise Architecture

    1. An Architecture for Improving Hajj Management

      • Mohammad Yamin, Moteb Ayesh Albugami
      Pages 187-196
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Other volumes

  1. Service Science and Knowledge Innovation

Editors and Affiliations

  • Henley Business School, Business Informatics and Accounting, University of Reading, Reading, UK

    Kecheng Liu, Stephen R. Gulliver, Weizi Li

  • School of Information Management and Engineering, Shanghai University of Finance and Economics, Shanghai, China

    Changrui Yu

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