Abstract
In this chapter we discuss how conflicts between believable agent can be modelled, and how dialogues aimed at resolving these conflicts can be simulated on a machine. To support our analysis, we consider an example of doctor-to-patient interaction, in which several sources of conflict exist and where emotion and personality factors playa crucial role.
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© 2000 Springer-Verlag Berlin Heidelberg
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de Rosis, F., Grasso, F., Castelfranchi, C., Poggi, I. (2000). Modelling Conflict-Resolution Dialogues. In: Müller, H.J., Dieng, R. (eds) Computational Conflicts. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-56980-7_3
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DOI: https://doi.org/10.1007/978-3-642-56980-7_3
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-66799-5
Online ISBN: 978-3-642-56980-7
eBook Packages: Springer Book Archive