Abstract
With the increased competition in E-commerce, Internet-based business applications have migrated from being on-line and cost-saving transactions into full-service Internet Commerce. These systems are expected to provide increasing decision support functionalities to help traders optimize their business decisions. This chapter provides a broad overview of how Decision Support technology — an established area with a substantial literature and body of practice — can be incorporated into the design of IC. In particular, it provides examples that show the potentiality of applying Decision Support Systems (DSS) concepts to design a second generation of IC capable of assisting its trading partners in their decision making.
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Blanning, R.W., Bui, T.X. (2000). Decision Support Systems and Internet Commerce. In: Shaw, M., Blanning, R., Strader, T., Whinston, A. (eds) Handbook on Electronic Commerce. International Handbooks on Information Systems. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-58327-8_3
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DOI: https://doi.org/10.1007/978-3-642-58327-8_3
Publisher Name: Springer, Berlin, Heidelberg
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