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Bessere Benutzer-Manuale

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Software-Entwicklung

Part of the book series: Informatik-Fachberichte ((INFORMATIK,volume 212))

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Zusammenfassung

Benutzer haben mit Lehrbüchern und Manualen Probleme. Die Benutzer müssen zu viel lesen, sie bekommen kein tieferes Verständnis für das System und sie suchen vergebens nach Einzelheiten. Der Artikel demonstriert wie der Benutzer nach wenigen Seiten anfangen kann und wie das Verständnis durch ein explizites Modell des Systems geregelt werden kann.

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Literatur

  1. Brockmann, R.J.: Writing better computer user documentation: From paper to online. John Wiley & Sons, New York 1986.

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Author information

Authors and Affiliations

  1. Copenhagen Business School, Julius Thomsens Plads 10, DK-1925, Frederiksberg C, Denmark

    Søren Lauesen

Authors
  1. Søren Lauesen
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Editor information

Editors and Affiliations

  1. Institut für Numerische und Instrumentelle Mathematik - Informatik, Westfälische Wilhelms-Universität Münster, Einsteinstrße 62, D-4400, Münster, Germany

    Wolfram-M. Lippe

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© 1989 Springer-Verlag Berlin Heidelberg

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Lauesen, S. (1989). Bessere Benutzer-Manuale. In: Lippe, WM. (eds) Software-Entwicklung. Informatik-Fachberichte, vol 212. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-74872-1_17

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  • DOI: https://doi.org/10.1007/978-3-642-74872-1_17

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-51353-7

  • Online ISBN: 978-3-642-74872-1

  • eBook Packages: Springer Book Archive

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