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Assisting Computer — A New Generation of Support Systems

  • Conference paper
Verteilte Künstliche Intelligenz und kooperatives Arbeiten

Part of the book series: Informatik-Fachberichte ((2252,volume 291))

Abstract

Providing support systems with more knowledge about tasks, users and the system itself should enable computers to better support their users. The key principle is that computers should assist and not automate. Three factors distinguish Assisting Computers (AC) from previous systems:

  • Assistance properties: AC’s should be able to interpret imprecise instructions on the basis of current and previous contexts, they should be adaptable to their user’s individual needs and personal style, and they should be able to explain their behavior and functionality when desired.

  • Domain competence: AC’s should possess knowledge about selected application domains, including problem solving knowledge in the domain; they should be able to assess their competence.

  • Support of cooperation: AC’s should support not only the work of individuals, but also work within teams and organizations.

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Notes

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Author information

Authors and Affiliations

  1. Institut für Angewandte Informationstechnik, GMD, Schloß Birlinghoven, 5205, Sankt Augustin, Germany

    Peter Hoschka

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  1. Peter Hoschka
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Editors and Affiliations

  1. Institut für Informatik, Technische Universität München, Arcisstr. 21, W-8000, München 2, Germany

    W. Brauer  & D. Hernández  & 

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© 1991 Springer-Verlag Berlin Heidelberg

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Hoschka, P. (1991). Assisting Computer — A New Generation of Support Systems. In: Brauer, W., Hernández, D. (eds) Verteilte Künstliche Intelligenz und kooperatives Arbeiten. Informatik-Fachberichte, vol 291. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-76980-1_20

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  • DOI: https://doi.org/10.1007/978-3-642-76980-1_20

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-54617-7

  • Online ISBN: 978-3-642-76980-1

  • eBook Packages: Springer Book Archive

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