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Enterprise Ontology and DEMO Benefits, Core Concepts and a Case Study

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Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2013)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 454))

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Abstract

This paper aims to introduce the field of enterprise ontology and enterprise engineering, as well as the related Design and Engineering Methodology for Organizations (DEMO). Several core concepts and benefits are introduced, followed by the presentation of a case study confirming some of these benefits. In this case study of a practical enterprise change project DEMO was used in the initial stage as to give a neutral and concise but comprehensive view of the organization of a local government administration having the purpose to implement an e-government project. On how applying DEMO we were able to confirm, in practice, its qualities of conciseness and comprehensiveness. Namely, we present in this paper a generic pattern that reflects the functioning of a local government Center of Veterinary Care (CVC) service and its integration with other local and regional government entities. The DEMO based specification of this CVC gave important insights to (1) perceive current operational constraints and (2) devise a strategical roadmap for the implementation phase of the e-government project.

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Author information

Authors and Affiliations

  1. Exact Sciences and Engineering Centre, University of Madeira, Caminho da Penteada, 9020-105, Funchal, Portugal

    David Aveiro

  2. Center for Organizational Design and Engineering, INESC-INOV, Rua Alves Redol 9, 1000-029, Lisbon, Portugal

    David Aveiro

  3. Madeira Interactive Technologies Institute, Caminho da Penteada, 9020-105, Funchal, Portugal

    David Aveiro

Authors
  1. David Aveiro
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Correspondence to David Aveiro .

Editor information

Editors and Affiliations

  1. Technical University of Lisbon, Lisbon, Portugal

    Ana Fred

  2. Faculty of Electrical Engineering, Mathematics and Computer Science, Delft University of Technology, Delft, The Netherlands

    Jan L.G. Dietz

  3. Henley Business School, University of Reading, Reading, United Kingdom

    Kecheng Liu

  4. INSTICC, Setubal, Portugal

    Joaquim Filipe

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Aveiro, D. (2015). Enterprise Ontology and DEMO Benefits, Core Concepts and a Case Study. In: Fred, A., Dietz, J., Liu, K., Filipe, J. (eds) Knowledge Discovery, Knowledge Engineering and Knowledge Management. IC3K 2013. Communications in Computer and Information Science, vol 454. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-46549-3_1

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  • DOI: https://doi.org/10.1007/978-3-662-46549-3_1

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-46548-6

  • Online ISBN: 978-3-662-46549-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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