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Service Data Model in Design Support System for Sightseeing Tours

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Serviceology for Smart Service System (ICServ 2015)

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Abstract

This paper proposes a data structure definition of the tourism resources that will help tour designers determine tourists’ fundamental needs based on their requests and design their tours more efficiently. This study analyzes tour services and divides the information useful in proposing services, based on tourists’ requests, into three types: geographical, time, and meaning information. This paper employs those three types of information to define two indexes for use in proposing services that match customer requests.

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References

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Correspondence to Kazuhiro Aoyama .

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Mizushima, T., Hirota, J., Oizumi, K., Aoyama, K. (2017). Service Data Model in Design Support System for Sightseeing Tours. In: Sawatani, Y., Spohrer, J., Kwan, S., Takenaka, T. (eds) Serviceology for Smart Service System. ICServ 2015. Springer, Tokyo. https://doi.org/10.1007/978-4-431-56074-6_7

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  • DOI: https://doi.org/10.1007/978-4-431-56074-6_7

  • Publisher Name: Springer, Tokyo

  • Print ISBN: 978-4-431-56072-2

  • Online ISBN: 978-4-431-56074-6

  • eBook Packages: EngineeringEngineering (R0)

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