Skip to main content
SpringerLink
Log in

A Suitable Software Process Improvement Model for the UK Healthcare Industry

  • Conference paper
  • First Online:
Innovations in Computing Sciences and Software Engineering

  • 1237 Accesses

Abstract

Over the recent years, the UK Healthcare sector has been the prime focus of many reports and industrial surveys, particularly in the field of software development and management issues. This signals the importance of growing concerns regarding quality issues in the Healthcare domain. In response to this, a new tailored Healthcare Process Improvement (SPI) model is proposed, which takes into consideration both signals from the industry and insights from literature.

This paper discusses and outlines the development of a new software process assessment and improvement model based on ISO/IEC 15504-5 model. The proposed model will provide the Healthcare sector with newly specific process practices that focus on addressing current development concerns, standard compliances and quality dimension requirements for this domain.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Leverson N., and Turner C., An Investigation of the Therac-25 Accidents. Computer, pp. 18-41, July 1993.

    Google Scholar 

  2. Field M., and Keller L., Project Management. ISBN 1-86152-274-6, Thomson, pp. 75-86, 2002.

    Google Scholar 

  3. Brennan S., The NHS IT Project: The Biggest Computer Program in the World … Ever!. Radcliffe Publishing Ltd., Oxford, 2005, ISBN: 1857757327.

    Google Scholar 

  4. MORI, A Baseline Study on the National Program for IT. Mori Social Research Institute, July 2005.

    Google Scholar 

  5. Medix, Survey of doctors’ views about the National Programme for IT (NPfIT). Medix Plc UK, 2005.

    Google Scholar 

  6. Medix, Survey of doctors’ views about the National Programme for IT (NPfIT). Medix Plc UK, 2006.

    Google Scholar 

  7. Nguyen T.D., Guo H., Naguib N.G., A survey of industrial experiences for the UK healthcare software development sector. Int. J. Biomedical Engineering and Technology, Vol. 1, No. 3, p329-341, 2008.

    Google Scholar 

  8. Nguyen T.D., Guo H., Naguib N.G., Twenty-First Century Healthcare Software Application: the Good, the Bad and the Ugly. In Proceedings of the 9th International Conference of Software Process Improvement and Capability Determination (SPICE 2009), Turku, Finland, pp. 42-49, May 2009, ISBN 978-952-12-2287-0.

    Google Scholar 

  9. Anderson R., The NHS’s National Program for IT: Dossier of Concerns. May 2007. Available online: http://nhs-it.info/. Last accessed date: 20 September 2007.

  10. Rout P.T., Khaled El Emam, Mario Fusani, Dennis Goldenson, Ho-Won Jung, SPICE in retrospect: Developing a standard for process assessment. Journal of Systems and Software, Volume 80, Issue 9, Evaluation and Assessment in Software Engineering - EASE06, September 2007, pp. 1483-1493.

    Article  Google Scholar 

  11. SEI (Software Engineering Institute), Process Maturity Profile: CMMI SCAMPI Class A Appraisal Results. Carnegie Mellon University, Mar 2008.

    Google Scholar 

  12. Card N. D., Research direction in software process improvement. In Proceedings of the 28th Annual International Computer Software and Applications Conference (COMPSAC’04), 2004.

    Google Scholar 

  13. Reid P.P., W. Dale Compton, Jerome H. Grossman, and Gary Fanjiang, Building a Better Delivery System: A New Engineering/Health Care Partnership. Institute of Medicine and National Academy of Engineering, Washington D.C, 2005.

    Google Scholar 

  14. Demin E., Out of the Crisis. MIT Press, 1986.

    Google Scholar 

  15. Crosby P.B., Quality is Free: The Art of Making Quality Certain. McGraw-Hill, New York, 1979.

    Google Scholar 

  16. Juran J., Juran on Planning for Quality. MacMillan, 1988.

    Google Scholar 

  17. CMMI Product Team, CMMI for systems engineering/software engineering, V1.02. CMU/SEI-2000-TR-028. Carnegie Mellon, Software Engineering Institute, 2000.

    Google Scholar 

  18. CMMI Product Team, CMMI for Development, Version 1.2 (CMU/SEI-2006-TR-008, ADA455858). Software Engineering Institute, Carnegie Mellon University, 2006. Available online: http://www.sei.cmu.edu/publications/documents/06.reports/06tr008.html. Last accessed date: 25th June 2009

  19. SPICE User Group, Next Generation 15504- the 31001 series of Standards. The SPICE User Group News Feed. Available online: http://www.spiceusergroup.org/forum2/topics/next-generation-15504-the. Last accessed date: 7th June 2009.

  20. Ibrahim L., and Menezes W., Enterprises SPICEUpdate - Status and Lessons Learned. In Proceedings of the 9th International Conference of Software Process Improvement and Capability Determination (SPICE 2009), Turku, Finland, pp. 113-116, May 2009, ISBN 978-952-12-2287-0.

    Google Scholar 

  21. Loon H., Process Assessment and ISO/IEC 15504 – A Reference Book. Springer, 2004, ISBN 0-387-23172-2.

    Google Scholar 

  22. Rout P.T., Tuffley, A., Cahill, B., Capability Maturity Model Integration Mapping to ISO/IEC 15504-2:1998. Software Quality Institute, Ver 1.0, 7 November 2001, Griffith University.

    Google Scholar 

  23. Paulk M.C., Analyzing the Conceptual Relationship between ISO/IEC 15504 (Software Process Assessment) and the Capability Maturity Model for Software. In Proceedings of the Ninth International Conference on Software Quality, Cambridge, MA, USA, 1999, pp. 293-303.

    Google Scholar 

  24. Cass A., et al., SPiCE for SPACE: A Process Assessment and Improvement Method for Space Software Development. ESA Bulletin 107, European Space Agency, 2001, pp. 112-119.

    Google Scholar 

  25. Automotive SIG, Automotive SPICE process reference model, V 4.2. SPICE Users Group 2005. Available online: http://www.automotivespice.com. Last accessed date 15 May 2009.

  26. McCaffery F., and Dorling A., Medi SPICE: An Overview. In Proceedings of the 9th International Conference of Software Process Improvement and Capability Determination (SPICE 2009), Turku, Finland, pp. 34-41, May 2009, ISBN 978-952-12-2287-0

    Google Scholar 

  27. Pino F., Baldassarre M., Piattini M., Visaggio G., Relationship between maturity levels of ISO/IEC 15504-7 and CMMI-Dev V1.2. In Proceedings of the 9th International Conference of Software Process Improvement and Capability Determination (SPICE 2009), Turku, Finland, pp. 69-76, May 2009, ISBN 978-952-12-2287-0.

    Google Scholar 

  28. Pino F., Study on the relationship between process reference models and organizational maturity models of the SEI and ISO. Available online: http://alarcos.inf-cr.uclm.es/competisoft/Comparison.pdf. Last accessed date: 7 July 2009.

  29. Zarour M., Desharnais J.M., Abran B., A Framework to Compare Software Process Assessment Methods Dedicated to Small and Very Small Organizations. International Conference on Software Quality - ICSQ 07. In Proceedings of the International Conference on the Software Quality - ICSQ'07, October 16-17, 2007, Lakewood (Denver) Co. USA.

    Google Scholar 

  30. Rout P.T., and Tuffley A., Harmonizing ISO/IEC 15504 and CMMI. Software Process: Improvement and Practice, 12(4), 2007, pp. 361-371.

    Article  Google Scholar 

  31. Rout P.T., and Tuffley A., The ISO 15504 measurement framework for process capability and CMMI. In Proceedings of SPICE 2005, Klagenfurt, Austria.

    Google Scholar 

  32. Tuffley A., and Rout P.T., CMMI conformance to ISO/IEC 15504: Mapping to ISO/IEC 12207. SEPG Australia Conference, Adelaide, Australia, 2004.

    Google Scholar 

  33. Lepasaar M., Makinen T., and Varkoi T., Structural comparison of SPICE and continuous CMMI. SPICE conference 2002, Venicia , Italy, pp. 223-234.

    Google Scholar 

  34. Rout P.T., Tuffley, A., Cahill, B., Capability Maturity Model Integration Mapping to ISO/IEC 15504-2:1998. Software Quality Institute, Ver 1.0, 7 November 2001, Griffith University.

    Google Scholar 

  35. Rout P.T., SPICE and the CMM, is the CMM compatible with ISO/IEC 15504?. AquIS, Venecia, Italy, 1998.

    Google Scholar 

  36. CMMI Steering Group, CMMI A-Specification for CMMI Product Suite, Version 1.6. Carnegie Mellon, Software Engineering Institute, 6 February 2004.

    Google Scholar 

  37. Guo H., Special Requirements for Software Process Improvement Applied in Teleworking Environments. In Proceedings of the Second Asia-Pacific Conference on Quality Software (December 10 - 11, 2001). APAQS. IEEE Computer Society, Washington, DC, p. 331.

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Biomedical Computing and Engineering Technologies (BIOCORE) Applied Research Group, Faculty of Engineering and Computing and Health Design & Technology Institute (HDTI), Coventry University, Coventry, CV1 5FB, UK

    Tien D. Nguyen, Hong Guo & Raouf N.G. Naguib

Authors
  1. Tien D. Nguyen
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Hong Guo
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Raouf N.G. Naguib
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. School of Engineering, University of Bridgeport, University Avenue 221, Bridgeport, 06604, USA

    Tarek Sobh

  2. School of Engineering, University of Bridgeport, University Avenue 221, Bridgeport, 06604, USA

    Khaled Elleithy

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer Science+Business Media B.V.

About this paper

Cite this paper

Nguyen, T.D., Guo, H., Naguib, R.N. (2010). A Suitable Software Process Improvement Model for the UK Healthcare Industry. In: Sobh, T., Elleithy, K. (eds) Innovations in Computing Sciences and Software Engineering. Springer, Dordrecht. https://doi.org/10.1007/978-90-481-9112-3_28

Download citation

  • DOI: https://doi.org/10.1007/978-90-481-9112-3_28

  • Published:

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-90-481-9111-6

  • Online ISBN: 978-90-481-9112-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation