Abstract
This is a position paper to share an approach to be taken by the researcher in a research on studying a less successful implementation of electronic portfolio system (e-Portfolio) at a public university in Malaysia. The research will use Action Research as she is a member of the said university and was involved with the e-Portfolio project from its inception. In addition, the Activity Theory is chosen as a research lens to serve as the theoretical underpinning to explain the phenomenon. The findings from this research is expected to benefit the university management in the form of a working framework on e-Portfolio while also contributing to the service innovation body of knowledge.
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Abidin, W.Z. (2014). Service Innovation Framework for Electronic Portfolio Appropriation for a Technology-based University. In: Uden, L., Tao, YH., Yang, HC., Ting, IH. (eds) The 2nd International Workshop on Learning Technology for Education in Cloud. Springer Proceedings in Complexity. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-7308-0_4
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DOI: https://doi.org/10.1007/978-94-007-7308-0_4
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