Abstract
The idea of supporting cooperative work by means of computer systems raises, inter alia, the problem of how to model cooperative work and incorporate such models in computer systems as an infrastructure of the work organization. Cooperative work arrangements should be conceived of as emerging formations that change dynamically and involves distributed decision making. Thus, modelling cooperative work and incorporating such models in CSCW systems is a precarious undertaking. The paper explores the dynamic and distributed nature of cooperative work and discusses the implications for CSCW systems design.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Bannon, L., and K. Schmidt (1991): “CSCW: Four Characters in Search of a Context”, in J. Bowers and S. Benford (eds.): Studies in Computer-Supported Cooperative Work: Theory, Practice and Design, North-Holland, Amsterdam, 1991, pp. 3–16.
Barber, G. R. (1983): “Supporting Organizational Problem Solving with a Work Station”, ACM Transactions on Office Information Systems, vol. 1, no. 1, January 1983, pp. 45–67.
Barber, G. R., and C. Hewitt (1982): “Foundations for Office Semantics”, in N. Naffah (ed.): Office Information Systems, INRIA/North-Holland, Amsterdam, 1982, pp. 363–382.
Barber, G. R., P. de Jong, and C. Hewitt (1983): “Semantic support for work in organizations”, in: R.E.A. Mason (ed.): Information Processing 83. Proceedings of the IFIP 9th World Computer Congress. Paris, France, 19–23 Sept. 1983, North-Holland, Amsterdam 1983, pp. 561–566.
Bucciarelli, L. L. (1984): “Reflective practice in engineering design,” Design Studies, vol. 5, no. 3, July 1984, pp. 185–190.
Ciborra, C. U. (1985): “Reframing the Role of Computers in Organizations: The Transaction Costs Approach,” Proceedings of Sixth International Conference on Information Systems, Indianapolis, December 16–18, 1985.
Cyert, R. M., and J. G. March (1963): A Behavioral Theory of the Firm, Prentice-Hall, Englewood Cliffs, N.J.
Ellis, C. A. (1979): “Information Control Nets”, Proceedings of the ACM Conference on Simulation, Measurement and Modeling, Boulder, Colorado, August 1979.
Ellis, C. A. (1983): “Formal and Informal Models of Office Activity,” in R.E.A. Mason (ed.): Information Processing 83. Proceedings of the IFIP 9th World Computer Congress. Paris, France, 19–23 Sept. 1983, North-Holland, Amsterdam 1983, pp. 11–22.
Ellis, C. A., and G. J. Nutt (1980): “Office Information Systems and Computer Science,” Computing Surveys, vol. 12, no. 1, marts 1980, pp. 27–60.
Engelbart, D., and H. Lehtman (1988): “Working together,” Byte, December 1988, 245–252.
Gerson, E. M. and S. L. Star (1986): “Analyzing Due Process in the Workplace,” ACM Transactions on Office Information Systems, vol. 4, no. 3, July 1986, pp. 257–270.
Greenberg, S. (1989): “Sharing Views and Interactions with Single-User Applications”, Proceedings of the ACM/IEEE Conference on Office Information Systems (COIS), April 1990.
Gunn, T. G., 1987, Manufacturing for Competitive Advantage. Becoming a World Class Manufacturer, Ballinger, Cambridge, Mass.
Hammer, M., and J. S. Kunin (1980): “Design principles of an office specification language”, Proceedings. AFIPS National Computer Conference, May 1980, pp. 541–547.
Hammer, M., and M. Sirbu (1980): “What is Office Automation?”, Proceedings. First Office Automation Conference, Atlanta, Georgia, March 1980.
Marx, K. (1857): “Einleitung”, MEGA, vol. II/l.l. (English transl. by Nicolaus, in Marx: Grundrisse, Pelican, Harmondsworth, 1973).
Marx, K. (1861–63): Zur Kritik der politischen Ökonomie (Manuskript 1861–63); MEGA, vol. II/3.1
Newton, J. (1985): “Technology and Cooperative Labour Among the Orokaiva,” Mankind, vol. 15, no. 3, December 1985, pp. 214–222.
Rasmussen, J. (1979): On the Structure of Knowledge — a Morphology of Mental Models in a Man-Machine Context, Risø National Laboratory, November 1979. [Risø-M-2192].
Rasmussen, J. (1985): “The Role of Hierarchical Knowledge Representation in Decisionmaking and System Management”, IEEE Transactions on Systems, Man, and Cybernetics, vol. SMC-15, no. 2, March/April 1985, pp. 234–243.
Rasmussen, J. (1988): “A Cognitive Engineering Approach to the Modelling of Decision Making and Its Organization in Process Control, Emergency Management, CAD/CAM, Office Systems, Library Systems,” in W. B. Rouse (ed.): Advances in Man-Machine Systems Research, vol. 4, JAI Press, Greenwich, Conn., 1988, pp. 165–243.
Roth, E. M., and D. D. Woods (1989): “Cognitive Task Analysis: An Approach to Knowledge Acquisition for Intelligent System Design”, in G. Guida and C. Tasso (eds.): Topics in Expert System Design. Methodologies and Tools, North-Holland, Amsterdam, 1989, pp. 233–264.
Savage, CM. (ed.) (1987): Fifth Generation Management for Fifth Generation Technology (A Round Table Discussion), Society of Manufacturing Engineers, Dearborn, Michigan.
Schmidt, K. (1990): Analysis of Cooperative Work. A Conceptual Framework, Risø National Laboratory, June 1990. [Risø-M-2890].
Schmidt, K., and L. Bannon (1991): “CSCW, or What’s in a Name?” (submitted for publication).
Sluizer, S., and P. Cashman (1984): “XCP. An experimental tool for supporting office procedures,” Proceedings. First International Conference on Office Automation, IEEE-CS Press, December 1984, pp. 73–80.
Smith, H., P. Hennessy and G. Lunt: “And Object-Oriented Framework for Modelling Organiza- tional Communication”, in J. Bowers and S. Benford (eds.): Studies in Computer-Supported Cooperative Work: Theory, Practice and Design, North-Holland, Amsterdam, 1991, pp. 145–158.
Strauss, A. (1985): “Work and the Division of Labor,” The Sociological Quarterly, vol. 26, no. 1, 1985, pp. 1–19.
Suchman, L. A. (1987): Plans and situated actions. The problem of human-machine communication, Cambridge Univ. Press, Cambridge etc..
Victor, F., and Sommer, E. (1991): “Supporting the design of office procedures in the DOMINO system”, in J. Bowers and S. Benford (eds.): Studies in Computer-Supported Cooperative Work: Theory, Practice and Design, North-Holland, Amsterdam, 1991, pp. 119–130.
Zisman, M. D. (1977): Representation, Specification and Automation of Office Procedures, Ph.D. diss., Dept. of Decision Sciences, The Wharton School, Univ. of Pennsylvania, PA.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1991 Springer Science+Business Media Dordrecht
About this chapter
Cite this chapter
Schmidt, K. (1991). Riding a Tiger, or Computer Supported Cooperative Work. In: Bannon, L., Robinson, M., Schmidt, K. (eds) Proceedings of the Second European Conference on Computer-Supported Cooperative Work ECSCW ’91. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-3506-1_1
Download citation
DOI: https://doi.org/10.1007/978-94-011-3506-1_1
Publisher Name: Springer, Dordrecht
Print ISBN: 978-0-7923-1439-4
Online ISBN: 978-94-011-3506-1
eBook Packages: Springer Book Archive