Abstract
Service robots such as vacuum-cleaning robots have already entered our homes . But in the future there will also be robots in public spaces. These robots may often reach their system limitations while performing their day-to-day work. To address this issue we suggest asking passersby for help. We enhanced an iRobot Roomba vacuum cleaning robot to set up a low-budget Wizard-of-Oz (WOZ) evaluation platform designed to investigate human-robot interaction (HRI). Furthermore, we suggest how HRI can be investigated in public spaces with a robot in need. An early evaluation shows that our prototype is a promising approach to explore how robots can cope with their limitations by asking somebody for help.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
http://m.hitchbot.me/ (accessed 11/2015).
- 2.
https://www.raspberrypi.org/products/raspberry-pi-2-model-b/ (accessed 11/2015).
- 3.
http://elinux.org/RPi-Cam-Web-Interface (accessed 11/2015).
References
Goodrich, M.A., Schultz, A.C.: Human-robot interaction: a survey. Found. Trends Human-Comput. Interact. 1(3), 203–275 (2007)
Breazeal, C.: Social interactions in HRI: the robot view. IEEE Trans. Syst. Man Cybern. C Appl. Rev. 34(2), 181–186 (2004)
Dautenhahn, K., Woods, S., Kaouri, C., Walters, M.L., Koay, K.L., Werry, I.: What is a robot companion—friend, assistant or butler? In: Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems, 2005 (IROS 2005), pp. 1192–1197. IEEE (2005)
Ezer, N., Fisk, A.D., Rogers, W.A.: More than a servant: self-reported willingness of younger and older adults to having a robot perform interactive and critical tasks in the home. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 53, pp. 136–140. SAGE Publications (2009)
Kidd, C.D., Taggart, W., Turkle, S.: A Sociable robot to encourage social interaction among the elderly. In: Proceedings of the IEEE International Conference on Robotics and Automation, 2006, ICRA 2006, pp. 3972–3976. IEEE (2006)
Hutson, S., Lim, S.L., Bentley, P.J., Bianchi-Berthouze, N., Bowling, A.: Investigating the suitability of social robots for the wellbeing of the elderly. In: Affective Computing and Intelligent Interaction, pp. 578–587. Springer (2011)
Dario, P., Guglielmelli, E., Laschi, C.: Humanoids and personal robots: design and experiments. J. Rob. Syst. 18(12), 673–690 (2001)
Smarr, C., Fausset, C.B., Rogers, W.A.: Understanding the potential for robot assistance for older adults in the home environment. Technical report, Georgia Institute of Technology (2011)
Jones, J.L.: Robots at the tipping point: the road to iRobot Roomba. IEEE Robot. Autom. Mag. 13(1), 76–78 (2006)
Tribelhorn, B., Dodds, Z.: Evaluating the Roomba: A low-cost, ubiquitous platform for robotics research and education. In: Proceedings of the IEEE International Conference on Robotics and Automation, pp. 1393–1399. IEEE (2007)
Fink, J.: Dynamics of Human-Robot Interaction in Domestic Environments. Ph.D. thesis, École Polytechnique Fédérale de Lausanne (EPFL) (2014)
Forlizzi, J.: How robotic products become social products: an ethnographic study of cleaning in the home. In: Proceedings of the ACM/IEEE International Conference on Human-Robot Interaction, pp. 129–136. ACM (2007)
Broadbent, E., Stafford, R., MacDonald, B.: Acceptance of healthcare robots for the older population: review and future directions. Int. J. Soc. Robot. 1(4), 319–330 (2009)
Sung, J.Y., Guo, L., Grinter, R.E., Christensen, H.I.: My Roomba Is Rambo: Intimate Home Appliances. Springer (2007)
Sung, J.Y., Grinter, R.E., Christensen, H., Guo, L. et al.: Housewives or technophiles?: understanding domestic robot owners. In: Proceedings of the 3rd ACM/IEEE International Conference on Human-Robot Interaction (HRI), pp. 129–136. IEEE (2008)
Sung, J.Y., Grinter, R.E., Christensen, H.I.: Pimp my Roomba: designing for personalization. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 193–196. ACM (2009)
Riek, L.D.: Wizard of oz studies in HRI: a systematic review and new reporting guidelines. J. Human-Robot Interact. 1(1) (2012)
Acknowledgements
The authors would like to thank all passersby who participated in our study. Moreover, the authors would like to thank the Carl-Zeiss-Foundation for the partially funding of this work. This work was also supported by the Transregional Collaborative Research Center SFB/TRR 62 “Companion-Technology for Cognitive Technical Systems”, which is funded by the German Research Foundation (DFG).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer Science+Business Media Singapore
About this chapter
Cite this chapter
Schüssel, F., Walch, M., Rogers, K., Honold, F., Weber, M. (2017). Lend a Hand to Service Robots: Overcoming System Limitations by Asking Humans. In: Jokinen, K., Wilcock, G. (eds) Dialogues with Social Robots. Lecture Notes in Electrical Engineering, vol 427. Springer, Singapore. https://doi.org/10.1007/978-981-10-2585-3_26
Download citation
DOI: https://doi.org/10.1007/978-981-10-2585-3_26
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-10-2584-6
Online ISBN: 978-981-10-2585-3
eBook Packages: EngineeringEngineering (R0)