Abstract
In recent years, the focus of business process management has gradually shifted from quantitative assessment to quality assessment. Business processes are no longer limited to the explicit rules, and the creativity and flexibility of the process have become more and more attractive. The data-driven process model drills this creativity and flexibility by collecting the data characteristics of actual instances and has been fully developed over the past decade. The knowledge-intensive process makes use of explicit and implicit knowledge, which is fit for procuratorial scenario. This paper combines the idea of the data-driven process model and knowledge-intensive process to propose a knowledge-based collaborative business process model KBCBP supporting dynamic procuratorial activities and roles. The mechanism of the model is based on the procuratorial background.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Marjanovic, O., Seethamraju, R.: Understanding knowledge-intensive, practice-oriented business processes. In: Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008), p. 373. IEEE (2008)
Marjanovic, O., Skaf-Molli, H., Molli, P., et al.: Collaborative practice-oriented business processes Creating a new case for business process management and CSCW synergy. In: 2007 International Conference on Collaborative Computing: Networking, Applications and Worksharing (CollaborateCom 2007), pp. 448–455. IEEE (2007)
Aureli, S., Giampaoli, D., Ciambotti, M., et al.: Key factors that improve knowledge-intensive business processes which lead to competitive advantage. Bus. Process Manag. J. 25(1), 126–143 (2019)
Rychkova, I., Nurcan, S.: Towards adaptability and control for knowledge-intensive business processes: declarative configurable process specifications. In: 44th Hawaii International Conference on System Sciences, pp. 1–10. IEEE (2011)
van der Aalst, W.M.P., Weske, M., Grünbauer, D.: Case handling: a new paradigm for business process support. Data Knowl. Eng. 53(2), 129–162 (2005)
Steinau, S., Marrella, A., Andrews, K., et al.: DALEC: a framework for the systematic evaluation of data-centric approaches to process management software. Softw. Syst. Model. 18, 1–38 (2019)
Meyer, A., Pufahl, L., Fahland, D., Weske, M.: Modeling and enacting complex data dependencies in business processes. In: Daniel, F., Wang, J., Weber, B. (eds.) BPM 2013. LNCS, vol. 8094, pp. 171–186. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-40176-3_14
Hull, R., et al.: Business artifacts with guard-stage-milestone lifecycles: managing artifact interactions with conditions and events. In: 5th ACM International Conference on Distributed Event-based Systems (DEBS), pp. 51–62. ACM, New York (2011)
Xu, W., Su, J., Yan, Z., Yang, J., Zhang, L.: An artifact-centric approach to dynamic modification of workflow execution. In: Meersman, R., et al. (eds.) OTM 2011. LNCS, vol. 7044, pp. 256–273. Springer, Heidelberg (2011). https://doi.org/10.1007/978-3-642-25109-2_17
Künzle, V.: Object-aware process management. Ph.D. Thesis, University of Ulm (2013)
Kang, G., Yang, L., Xu, W., et al.: Artefact-centric business process configuration. Int. J. High Perform. Comput. Netw. 9(1–2), 93–103 (2016)
Acknowledgments
This work was supported by the National Key Research and Development Program of China under Grant No. 2018YFC0381402.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Wu, H., Lu, T., Wang, X., Zhang, P., Jiang, P., Xu, C. (2019). KBCBP: A Knowledge-Based Collaborative Business Process Model Supporting Dynamic Procuratorial Activities and Roles. In: Sun, Y., Lu, T., Yu, Z., Fan, H., Gao, L. (eds) Computer Supported Cooperative Work and Social Computing. ChineseCSCW 2019. Communications in Computer and Information Science, vol 1042. Springer, Singapore. https://doi.org/10.1007/978-981-15-1377-0_24
Download citation
DOI: https://doi.org/10.1007/978-981-15-1377-0_24
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-15-1376-3
Online ISBN: 978-981-15-1377-0
eBook Packages: Computer ScienceComputer Science (R0)