Skip to main content

Online Reputation Evaluation for Consumer Products Based on Analytic Hierarchy Process (AHP)

  • Conference paper
  • First Online:
Data Processing Techniques and Applications for Cyber-Physical Systems (DPTA 2019)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1088))

Abstract

With the rapid development of information technology featuring “Internet +”, the consumption pattern of e-commerce has impinged heavily on traditional real economy. Unlike the offline service model, for the e-commerce business, how to evaluate online products has become the research object of many scholars. This paper constructs an online reputation evaluation indicator system for consumer products, and develops an AHP model to determine the weight of indicators. It builds an online reputation evaluation model for consumer products based on AHP, and applies it to living examples.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Zhang, Yu, Jing Bian, and Weixiang Zhu. 2013. Trust fraud: A crucial challenge for China’s e-commerce market. Electronic Commerce Research and Applications 12 (5): 299–308.

    Article  Google Scholar 

  2. Science-Food Science; New Food Science Study Results from University of Turin Described (Italian Wines In China’s E-commerce Market: Focus on Piedmont Region Products). Food Weekly News, 2019.

    Google Scholar 

  3. Lijuan, Liu. 2019. Theoretic shock and realistic challenge of e-commerce on international trade. Institute of Management Science and Industrial Engineering. Proceedings of 2019 International Conference on Education, Economics, Humanities and Social Sciences(ICEEHSS 2019). Institute of Management Science and Industrial Engineering: Computer Science and Electronic Technology International Society, 4.

    Google Scholar 

  4. Sang, A., R. Ismail, and C. Boyd. 2007. A survey of trust and reputation systems for online service provision. Decision Support Systems 43 (2): 618–644.

    Article  Google Scholar 

  5. Zhang, Y., S.G. Wang, and Y.T. Xu. 2008. Online credit evaluation system based on analytic hierarchy process and set pair analysis. International Symposium on Computational Intelligence and Design, 453–456. Tokyo: IEEE.

    Google Scholar 

  6. Chaoning, Zhang, Zhang Ying, and Xu Yingtao. 2018. Online reputation evaluation model based on discrete time optimal control. Journal of Zhejiang Normal University (Natural Science) 41 (4): 383–389.

    Google Scholar 

  7. Zhiwen, Cai, and Lin Jianzong. 2015. Reputation evaluation of platform-based e-commerce online transaction evaluation subjects. Journal of Southwest China Normal University (Natural Science) 40 (8): 79–85.

    Google Scholar 

  8. Li, Yu, Wang Jianli, Li Changxiao, et al. 2014. Health evaluation of wetlands at Ningxia Sand Lake based on DPSIR and AHP. Journal of Southwest University: Natural Science Edition 36 (2): 124–130.

    Google Scholar 

  9. Tao, Yin. 2012. Construction of road transportation emergency response evaluation indicator system based on analytic hierarchy process. Journal of Southwest China Normal University: Natural Science Edition 37 (11): 107–111.

    Google Scholar 

  10. Heydari, Mohammad, Kin Keung Lai, and Xiaohu Zhou. 30 November 2019. Risk management in supply chains. London: Taylor and Francis.

    Google Scholar 

  11. Jalil, M. I. A., Pitchay, A. A., and Yahya, S. 2019. Cash Waqf and preferred method of payment: Case of Malaysia using an AHP approach. In Revitalization of Waqf for socio-economic development, Vol. II, 187–206. Cham: Palgrave Macmillan.

    Chapter  Google Scholar 

Download references

Acknowledgements

This paper is funded by the National Key Research and Development Program. Project Number: 2017YFF020960302, 2016YFF0202604.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Xiuli Ning .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Singapore Pte Ltd.

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Li, Y., Lu, X., Han, L., Xu, Y., Ning, X. (2020). Online Reputation Evaluation for Consumer Products Based on Analytic Hierarchy Process (AHP). In: Huang, C., Chan, YW., Yen, N. (eds) Data Processing Techniques and Applications for Cyber-Physical Systems (DPTA 2019). Advances in Intelligent Systems and Computing, vol 1088. Springer, Singapore. https://doi.org/10.1007/978-981-15-1468-5_38

Download citation

Publish with us

Policies and ethics