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Dialogue System Live Competition: Identifying Problems with Dialogue Systems Through Live Event

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Increasing Naturalness and Flexibility in Spoken Dialogue Interaction

Abstract

We organized a competition entitled “the dialogue system live competition” in which the audience, consisting mainly of researchers in the dialogue community, watched and evaluated a live dialogue conducted between users and dialogue systems. The motivation behind the event was to cultivate state-of-the-art techniques in dialogue systems and enable the dialogue community to share the problems with current dialogue systems. There are two parts to the competition: preliminary selection and live event. In the preliminary selection, eleven systems were evaluated by crowd-sourcing. Three systems proceeded to the live event to perform dialogues with designated speakers and to be evaluated by the audience. This paper describes the design and procedure of the competition, the results of the preliminary selection and live event of the competition, and the problems we identified from the event.

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Notes

  1. 1.

    https://developer.amazon.com/alexaprize.

  2. 2.

    http://convai.io/.

  3. 3.

    https://dialog-system-live-competition.github.io/dslc1/.

  4. 4.

    http://lucene.apache.org/.

  5. 5.

    https://crowdworks.jp/.

  6. 6.

    http://taku910.github.io/mecab/.

  7. 7.

    https://zunko.jp/.

  8. 8.

    We used Google Form for the questionnaire and the following evaluations.

References

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Acknowledgements

The authors would like to thank the Japanese society for artificial intelligence (JSAI) for financially supporting the competition. We also thank the teams who participated in the competition and those who evaluated the dialogues during the live event.

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Correspondence to Ryuichiro Higashinaka .

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Higashinaka, R., Funakoshi, K., Inaba, M., Tsunomori, Y., Takahashi, T., Akama, R. (2021). Dialogue System Live Competition: Identifying Problems with Dialogue Systems Through Live Event. In: Marchi, E., Siniscalchi, S.M., Cumani, S., Salerno, V.M., Li, H. (eds) Increasing Naturalness and Flexibility in Spoken Dialogue Interaction. Lecture Notes in Electrical Engineering, vol 714. Springer, Singapore. https://doi.org/10.1007/978-981-15-9323-9_16

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  • DOI: https://doi.org/10.1007/978-981-15-9323-9_16

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  • Online ISBN: 978-981-15-9323-9

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