Skip to main content
SpringerLink
Log in

Mapping of TOGAF ADM and TMForum Frameworx in the Telecommunication Industry

  • Conference paper
  • First Online:
Proceedings of Sixth International Congress on Information and Communication Technology

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 216))

Abstract

Nowadays, the telecommunication market is developing actively and dynamically. Flexibility and agility are required, in which the alignment between business process and IT strategies is a mandatory attribute to be able to sustain in the hard competition for the open market. To allow the alignment, several companies adopt the use of an Enterprise Architecture (EA), which in the process of designing, it is necessary to use specific framework such as TOGAF based on certain best practice. In the telecommunication industry, a collaboration framework is needed due to several factors such as availability, novelty and technicality, in which one of the telecommunication associations, known as TMForum, provides frameworks, namely, eTOM. To identify the mapping between these frameworks, interviews and observations are used in this study. The secondary data source is the result of a review of publications on the implementation of EA and the use of a broader framework in the telecommunication industry such as the utilization of subcomponents of eTOM such as SID and TAM. Therefore, in this study, TOGAF will be mapped to eTOM.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Ahlan AR, Lubis M, Lubis AR (2015) Information security awareness at the knowledge-based institution: its antecedents and measures. Procedia Comput Sci 72:361–373

    Article  Google Scholar 

  2. Tcukanova O, Torosyan E, Morozova M, Shekhovtsova E (2019) Standardization of eTOM model for solving problems of the Russian telecommunications market. In: E3S web of conferences, 110, pp 1–7

    Google Scholar 

  3. vom Brocke J, Mendling J (2016) Business process management cases – learning from real-world experience. BPTrends Column, Class Notes, pp. 1–10

    Google Scholar 

  4. Nursinski-Stolberg A, Gangatharan K, Czarnecki C (2016) Development of a subject-oriented reference process model for the telecommunications industry. In: Lecture notes in informatics (LNI), series of the Gesellschaft fur Informatik (GI), P-259, pp. 699–712.

    Google Scholar 

  5. Olsen DH, Trelsgård K (2016) Enterprise architecture adoption challenges: an exploratory case study of the Norwegian higher education sector. Procedia Comp Sci 100(1877):804–811

    Article  Google Scholar 

  6. Karouw S, Wowor H (2013) Analysis and design application for quantifying IT business value. In: Information systems international conference, pp. 7–12

    Google Scholar 

  7. Murti DN, Prasetyo YA, Fajrillah AAN (2017) Perancangan Enterprise Architecture Pada Fungsi Sumber Daya Manusia (SDM) Di Universitas Telkom Menggunakan Togaf ADM. J Rekayasa Sist Inf 4(01):47

    Article  Google Scholar 

  8. Milham D (2016) TM Forum and MEF collaboration. MEF seminars, building dynamic third network service

    Google Scholar 

  9. Seraoui Y, Elmostafa B, Bellafkih M, Raouyane B (2017) eTOM mapping onto NFV framework: IMS use case. In: International conference on computing and wireless communication

    Google Scholar 

  10. Prasetyo YA, Lubis M (2020) Smart city architecture development methodology (SCADM): a meta analysis using SOA-EA and SoS approach. SAGE Open 10(2)

    Google Scholar 

  11. Jannah AM, Lubis M, Saedudin RR, Dwiputri FS (2020) Designing the Smart Health Function towards Puskesmas (Citizen Health Centre) based on Smart City Concept. In: IOP conference series: materials science and engineering 847(1)

    Google Scholar 

  12. Wardani AE, Fajrillah AAN, Gumilang SFS, Lubis M (2018) Project evaluation for business and IT alignment with enterprise architecture for water distribution company. In: Proceedings of international conference on computer science and information technology

    Google Scholar 

  13. Saffanah TNA, Fajrillah AAN, Lubis M (2018) IT roadmap to improve business strategy using TOGAF ADM: a case study of government-owned electricity company. In: Proceedings of international conference on computer science and information technology

    Google Scholar 

  14. Benhima M, Himi A, Ameyao C, Adou EA (2013) Telco business process transformation using agile lean six sigma and Frameworx components: focus on the core engineering aspects with a case study. Int J Comp Sci Issues 10(1/1)

    Google Scholar 

  15. Dachyar M, Zagloel TYM, Saragih LR (2020) Enterprise architecture breakthrough for telecommunications transformation: a reconciliation model to solve bankruptcy. Heliyon 6:e05273

    Google Scholar 

  16. Raouyane B, Bellafkih M, Mohammed E, Leghroudi D, Ranc D, Ramdani M (2011) eTOM business processes conception in NGN monitoring. CESM-CCIS Springer 176:133–143

    Google Scholar 

  17. Rouhani BD, Mahrin MN, Nikpay F, Nikfard P (2013) A comparison enterprise architecture implementation methodologies. In: Proceesings of the International conference on informatics and creative multimedia (ICICM), pp. 1–6

    Google Scholar 

  18. Andi STN, Fajrillah AAN, Lubis M (2019) IT roadmap to improve business strategy using TOGAF ADM: a case study of government-owned electricity company. J Phys Conf Ser 1361:012017

    Google Scholar 

  19. Lubis M, Azizah AH (2018) Towards achieving the efficiency in Zakat management system: interaction design for optimization in Indonesia. In: International conference on user science and engineering, User Science and Engineering, pp 289–301

    Google Scholar 

  20. Lubis M, Kartiwi M, Zulhuda S (2016) Election fraud and privacy related issues: addressing electoral integrity. In: Proceedings of the IEEE ICIC

    Google Scholar 

  21. Armour F, Kaisler SH (2018) Introduction to the minitrack on enterprise architecture and business processes analysis. In: Hawaii International Conference on System Sciences

    Google Scholar 

  22. Vakaloudis A, O’Leary (2019) A framework for rapid integration of IoT systems with industrial environments. In: IEEE World Forum on Internet of Things

    Google Scholar 

  23. Gagne D (2017) Alignment of strategies to operations using TM Forum Frameworx. TMForumLive! Driving the roadmap to digital success

    Google Scholar 

  24. Andriole S (2020) Why no one understands enterprise architecture & why technology abstractions always fail. Forbers Article

    Google Scholar 

  25. Formigo SDD (2018) Information systems investment decision making using return of investment: application of CRUD framework with eTOM business process framework in Portuguese Telecommunication Industry. Master disertation, NOVA Inf. Man. School. Universidade Nova de Lisboa

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. School of Industrial Engineering, Telkom University, Telekomunikasi No. 1, Bandung, 40257, Indonesia

    Muharman Lubis, Firdaus Adi Nugroho, Lyvia Winiyanti Lumingkewas & Arif Ridho Lubis

  2. Department of Computer Engineering and Informatics, Politeknik Negeri Medan, Medan City, 20155, Indonesia

    Muharman Lubis, Firdaus Adi Nugroho, Lyvia Winiyanti Lumingkewas & Arif Ridho Lubis

Authors
  1. Muharman Lubis
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Firdaus Adi Nugroho
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Lyvia Winiyanti Lumingkewas
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Arif Ridho Lubis
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Muharman Lubis .

Editor information

Editors and Affiliations

  1. Middlesex University, London, UK

    Xin-She Yang

  2. The University of Reading, Reading, UK

    Simon Sherratt

  3. JIS University, Kolkata, India

    Nilanjan Dey

  4. Global Knowledge Research Foundation, Ahmedabad, India

    Amit Joshi

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Lubis, M., Nugroho, F.A., Lumingkewas, L.W., Lubis, A.R. (2022). Mapping of TOGAF ADM and TMForum Frameworx in the Telecommunication Industry. In: Yang, XS., Sherratt, S., Dey, N., Joshi, A. (eds) Proceedings of Sixth International Congress on Information and Communication Technology. Lecture Notes in Networks and Systems, vol 216. Springer, Singapore. https://doi.org/10.1007/978-981-16-1781-2_44

Download citation

Publish with us

Policies and ethics

Search

Navigation