Skip to main content
SpringerLink
Log in

From E-Government to Digital Transformation: Leadership

  • Conference paper
  • First Online:
Proceedings of Sixth International Congress on Information and Communication Technology

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 236))

Abstract

In these times of pandemic, the world has witnessed the power of connectivity, and many organizations have seen the need to rethink their models and even reinvent themselves in response to this new form of global connectivity. This transformation has also changed the way public organizations deliver services to citizens. Successfully driving the digital transformation process requires a leader with skills and knowledge. Leadership has been considered as a critical factor that impacts e-government. This paper presents the competences of those responsible for driving digital transformation (DT) in organizations. The results show that leadership is one of the most desired competences followed by technological knowledge, business vision, and customer orientation. These aspects must be considered as a fundamental basis, in any organization that takes on the challenge of this paradigm shift.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Mehta K (2019) Ahead of the curve: How to implement a successful digital strategy to stay relevant in today’s tech-driven world. Qual Progress 52(10):30–39

    Google Scholar 

  2. Verhoef P, Broekhuizen T, Bart Y, Bhattacharya A, Qi Dong J, Fabian N, Haenlein M (2021) Digital transformation: a multidisciplinary reflection and research agenda. J Bus Res 122:889–901

    Article  Google Scholar 

  3. Cuenca-Fontbona J, Matilla K, Compte-Pujol M (2020) Transformación digital de los departamentos de relaciones públicas y comunicación de una muestra de empresas españolas. Revista de Comunicación 19(1):75–92

    Article  Google Scholar 

  4. Wrede M, Velamuri V, Dauth T (2020) Top managers in the digital age: exploring the role and practices of top managers in firms ‘digital transformations. Manage Decis Econ 41:1549–1567

    Article  Google Scholar 

  5. Kazim F (2019) Digital transformation and leadership style: a multiple case study. ISM J Int Bus 3(1):24–33

    Google Scholar 

  6. Muñoz D, Sebástian A, Nuñez M (2019) La Cultura Corporativa: Claves De La Palanca Para La Verdadera Transformación Digital. Revista Prisma Soc 25:439–463

    Google Scholar 

  7. Wang H, Feng J, Zhang H, Li X (2020) The effect of digital transformation strategy on performance: the moderating role of cognitive conflict. Int J Conflict Manage 31(3):441–462

    Article  Google Scholar 

  8. Álvarez M, Capelo M, Álvarez J (2019) La madurez digital de la prensa española. Estudio de caso. Revista Latina de Comunicación Soc 74:499–520

    Google Scholar 

  9. Davenport T, Redman T (2020) Digital transformation comes down to talent in 4 key areas. Harvard Bus Rev Digit Art 2–5

    Google Scholar 

  10. McGrath R, McManus R (2020) Discovery-driven digital transformation. Harvard Bus Rev 98(3):124–133

    Google Scholar 

  11. Estany A (2007) El Impacto De Las Ciencias Cognitivas en La Filosofía De La Ciencia. Eidos 6:26–61

    Google Scholar 

  12. Terán C, Serrano J, Romero E, Terán H (2017) Epistemología De Las Ciencias Computacionales en Ingeniería. Revista Didasc@lia: Didáctica y Educación 8(3):213–224

    Google Scholar 

  13. Yaguana H, Rodríguez N, Eduardo C (2019) La Sociedad Digital, Una Construcción De Nuevos Paradigmas. Revista Prisma Soc 26:1–3

    Google Scholar 

  14. Izaguirre-Remón C, Ortíz-Bosch C, Alba-Martínez D (2019) Filosofía de la ciencia y enfoque ciencia-tecnología-sociedad: un análisis marxista de la epistemología social. Innovación Tecnológica 25:1–14

    Google Scholar 

  15. Halpern N, Mwesiumo D, Suau-Sanchez P, Budd T, Bråthen S (2021) Ready for digital transformation? The effect of organisational readiness, innovation, airport size and ownership on digital change at airports. J Air Transp Manage 90:

    Article  Google Scholar 

  16. Iannacci F, Pietrix A, De Blok C, Resca A (2019) Reappraising maturity models in e-Government research: the trajectory-turning point theory. J Strateg Inf Syst 28(3):310–329

    Article  Google Scholar 

  17. Bunge M (2019) Promesas y peligros de los avances tecnológicos. Revista Trilogía 11(21):7–10

    Google Scholar 

  18. Fernández J (2020) Los fundamentos epistemológicos de la transformación digital y sus efectos sobre la Agenda 2030 y los derechos humanos. Revista Icade. Revista de las Facultades de Derecho y Ciencias Económicas y Empresariales

    Google Scholar 

  19. Mugge P, Abbu H, Michaelis T, Kwiatkowski A, Gudergan G (2020) Patterns of digitization: a practical guide to digital transformation. Res Technol Manage 63(2):27–35

    Article  Google Scholar 

  20. Baque L, Triviño, Viteri D (2020) Las habilidades gerenciales como aliado del líder para ejecutar la estrategia organizacional. Dilemas Contemporáneos: Educación, Política y Valores 7:1–16

    Google Scholar 

  21. Jiménez A, Villanueva M (2018) Los estilos de liderazgo y su influencia en la organización: Estudio de casos en el Campo de Gibraltar. Gestión Joven 18:183–195

    Google Scholar 

  22. Zarate A, Matviuk S (2012) Inteligencia emocional y prácticas de liderazgo en las organizaciones colombianas. Cuadernos de Administración 28(47):89–102

    Article  Google Scholar 

  23. Villar M, Araya-Castillo L (2019) Consistencia entre el enfoque de liderazgo y los estilos de liderar: clave para la transformación y el cambio. Pensamiento Gestión 46:187–221

    Google Scholar 

  24. Cortés-Valiente J (2017) Liderazgo emocional: cómo utilizar la inteligencia emocional en la gestión de los colaboradores. Memorias (0124-4361) 15(28):1–23

    Google Scholar 

  25. Albukhitan S (2020) Developing digital transformation strategy for manufacturing. Proc Comput Sci 170:664–671

    Article  Google Scholar 

  26. Alunni L, Llambías N (2018) Explorando La Transformación Digital Desde Adentro. Palermo Bus Rev 17:11–30

    Google Scholar 

  27. Area-Moreira M, Santana P, Sanabria A (2020) La transformación digital de los centros escolares. Obstáculos y resistencias. Digit Educ Rev 37:15–31

    Article  Google Scholar 

  28. Breuer S, Szillat P (2019) Leadership and digitalization: contemporary approaches towards leading in the modern day workplace. Dialogue 1311–9206(1):24–36

    Google Scholar 

  29. Brock J, von Wangenheim F (2019) Demystifying AI: what digital transformation leaders can teach you about realistic artificial intelligence. California Manage Rev 61(4):110–134

    Article  Google Scholar 

  30. Ifenthaler D, Egloffstein M (2020) Development and implementation of a maturity model of digital transformation. TechTrends Link Res Pract Improve Learn 64(2):302

    Google Scholar 

  31. Meriño R (2020) Competencias Digitales Para La Transformación De Las Empresas, Las Claves, Gestión Del Talento, Valores Y Cultura Organización Que Promueva La Educación Continua. Revista Daena (Int J Good Consci) 15(1):350–354

    Google Scholar 

  32. Müller S, Obwegeser N, Glud JV, Johildarson G (2019) Digital innovation and organizational culture: the case of a Danish media company. Scandinavian J Inf Syst 31(2):3–34

    Google Scholar 

  33. Petrucci T, Rivera M (2018) Leading growth through the digital leader. J Leadership Studies 12(3):53–56

    Article  Google Scholar 

  34. Sebastian I, Ross J, Beath C, Mocker M, Moloney KG, Fonstad NO (2017) How big old companies navigate digital transformation. MIS Q Executive 16(3):197–213

    Google Scholar 

  35. Merino M, Bayona M, López-Pardo E, Morera Castell R, Martí T (2019) Desarrollo de Competencias Directivas para la mejora de la Atención Integrada. Int J Integrated Care (IJIC) 19(S1):1–2

    Google Scholar 

  36. Abbu H, Mugge P, Gudergan G, Kwiatkowski A (2020) Digital leadership—character and competency differentiates digitally mature organizations. In: 2020 IEEE international conference on engineering, technology and innovation (ICE/ITMC), Engineering, Technology and Innovation (ICE/ITMC), 1–9

    Google Scholar 

  37. Guzmán V, Muschard B, Gerolamo M, Kohl H, Rozenfeld H (2020) Characteristics and skills of leadership in the context of industry 4.0. Proc Manuf 43:543–550

    Google Scholar 

  38. Imran F, Shahzad K, Butt A, Kantola J (2020) Leadership competencies for digital transformation: evidence from multiple cases. In: Kantola J, Nazir S, Salminen V (eds) Advances in human factors, business management and leadership. AHFE 2020. Advances in intelligent systems and computing, vol 1209. Springer, Cham

    Google Scholar 

  39. Jonathan G (2020) Digital transformation in the public sector: identifying critical success factors. In: Themistocleous M, Papadaki M (eds) Information systems. EMCIS 2019. Lecture Notes in Business Information Processing, vol 381. Springer, Cham

    Google Scholar 

  40. Kerroum K, Khiat A, Bahnasse A, Aoula E, Khiat Y (2020) The proposal of an agile model for the digital transformation of the University Hassan II of Casablanca 4.0. Proc Comput Sci 175:403–410

    Google Scholar 

  41. Burchardt C, Maisch B (2019) Digitalization needs a cultural change–examples of applying agility and Open Innovation to drive the digital transformation. Proc CIRP 84:112–117

    Article  Google Scholar 

  42. Shin S, Ho J, Pak V (2020) Digital transformation through e-Government innovation in Uzbekistan. In: 2020 22nd international conference on advanced communication technology (ICACT), Phoenix Park, PyeongChang, Korea (South), pp. 632–639

    Google Scholar 

  43. Morales V, Bayona-Oré S (2019) Factores Críticos de Éxito en el Desarrollo de E-Gobierno: Revisión Sistemática de la Literatura. Revista Ibérica de Sistemas e Tecnologias de Informaçã 23:233–247

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Universidad Nacional Mayor de San Marcos, Av. Germán Amézaga s/n, Lima, Lima, Peru

    Miguel Cuya & Sussy Bayona-Oré

  2. Universidad Autónoma del Perú, Av. Panamericana Sur Km. 16.3, Villa el Salvador, Lima, Peru

    Sussy Bayona-Oré

Authors
  1. Miguel Cuya
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Sussy Bayona-Oré
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Middlesex University, London, UK

    Xin-She Yang

  2. University of Reading, Reading, UK

    Simon Sherratt

  3. JIS University, Kolkata, India

    Nilanjan Dey

  4. Global Knowledge Research Foundation, Ahmedabad, India

    Amit Joshi

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Cuya, M., Bayona-Oré, S. (2022). From E-Government to Digital Transformation: Leadership. In: Yang, XS., Sherratt, S., Dey, N., Joshi, A. (eds) Proceedings of Sixth International Congress on Information and Communication Technology. Lecture Notes in Networks and Systems, vol 236. Springer, Singapore. https://doi.org/10.1007/978-981-16-2380-6_13

Download citation

Publish with us

Policies and ethics

Search

Navigation