Skip to main content

Cloud Effects on Organisational Performance: A Local Government Perspective

  • Conference paper
  • First Online:
Applications and Techniques in Information Security (ATIS 2021)

Abstract

The Cloud technology has been recognized as a potential technology which could be used to gain extra benefits to all levels of organisations including local government. It is also being found that successful adoption and use of the technology could improve the performance of organisation at various levels, but organisational performance also depends on various technical elements. Therefore, to investigate how successful adoption of Cloud technology and its use to gain higher level of performance, an integrated framework has been introduced by incorporating TOE and RBV theoretical frameworks together. Thus, the integrated conceptual framework proposed in this study will assist organisations to identify the key elements which are impacting the use of the Cloud technology. Similarly, the proposed framework will assist organisations to measure how Cloud technology could impact the “Business performance”. This paper also suggested to develop a quantitative survey questionnaire which has all the required components derived from TOE and RBV frameworks. Survey will be distributed among the IT professionals who works in local government organisations across Australia and expected to have minimum of 400 responses to conduct an analysis. Both IBM SPSS and Smart PLS software applications will be used in this study. In addition, two-tier structural equation modelling technique will be used to assess the results. Lastly, the findings of this research study are expected to add a new knowledge to the IS literature and a proposed framework will be a useful guideline for organisation to assess their capabilities in use of Cloud technology.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 54.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 69.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Mell, P., Grance, T.: SP 800–145. The NIST Definition of Cloud Computing: Recommendations of the National Institute of Standards and Technology. NIST Special Publication (2011)

    Google Scholar 

  2. Balasooriya, P.: A Confirmatory investigation of the factors influencing the cloud adoption in local government organisations in Australia. In: Proceedings of the 29th Australasian Conference on Information Systems, University of Sydney, Australia, pp.1–12(2018)

    Google Scholar 

  3. Maresova, P., Sobeslav, V., Krejcar, O.: Cost–benefit analysis – evaluation model of Cloud computing deployment for use in companies. Appl. Econ. 49(6), 521–533 (2017)

    Article  Google Scholar 

  4. Chinyao, L., Yahsueh, C., Mingchang, W.: Understanding the determinants of cloud computing adoption. Ind. Manage. Data Syst. 111(7), 1006–1023 (2011)

    Article  Google Scholar 

  5. Gangwar, H., Ramaswamy, H.: Understanding determinants of cloud computing adoption using an integrated TAM-TOE model. J. Enterp. Inf. Manage. 28(1), 107–130 (2015)

    Article  Google Scholar 

  6. Ravichandran, T., Lertwongsatien, C.: Effect of information systems resources and abilities on firm performance. J. Manage. Inf. Syst. 21(4), 237–276 (2005)

    Article  Google Scholar 

  7. Gutierrez, A., Boukrami, E., Lumsden, R.: Technological, organisational and environmental factors influencing managers’ decision to adopt cloud computing in the UK. J. Enterp. Inf. Manage. 28(6), 788–807 (2015)

    Article  Google Scholar 

  8. Bruque, S., Moyano, J., Maqueira, J.: Cloud computing, Web 2.0, and operational performance. Int. J. Logist. Manage. 26(3), 426–458 (2015)

    Article  Google Scholar 

  9. Clemons, E., Row, M.: Sustaining IT advantage: the role of structural differences. MIS Q. 15(3), 275–294 (1991)

    Article  Google Scholar 

  10. Powell, C., Dent-Micallef, A.: Information technology as competitive advantage: the role of human, business and technology resources. Strateg. Manage. J. 18(5), 375–405 (1997)

    Article  Google Scholar 

  11. Wegloop, P.: Linking firm strategy and government action: towards a resource-based perspective on innovation and technology policy. Technol. Soc. 17(4), 413–428 (1995)

    Article  Google Scholar 

  12. Kozlenkova, V., Samaha, A., Palmatier, R.W.: Resource-based theory in marketing. J. Acad. Mark. Sci. 42(1), 1–21 (2014)

    Article  Google Scholar 

  13. Wernerfelt, B.: A resource-based view of the firm. Strateg. Manage. 5(2), 171–180 (1984)

    Article  Google Scholar 

  14. Lee, G., Kwak, H.: An open government maturity model for social media based public engagement. Gov. Inf. Q. 29(4), 492–503 (2012)

    Article  Google Scholar 

  15. Mohamed, I., Marthandan, G., Norzaidi, M., Chong, S.: E-commerce usage and business performance in the Malaysian tourism sector: Empirical analysis. Inf. Manage. Comput. Secur. 17(1), 166–185 (2009)

    Google Scholar 

  16. Zhu, K., Kraemer, K.: Post-adoption variations in usage and value of e-business by organizations: cross-country evidence from the retail industry. Inf. Syst. Res. 16(1), 61–84 (2005)

    Article  Google Scholar 

  17. Chuang, S.: A resource-based perspective on knowledge management capability and competitive advantage: an empirical investigation. Exp. Syst. Appl. 27(1), 459–465 (2004)

    Article  MathSciNet  Google Scholar 

  18. Teo, S., Ranganathan, C.: Leveraging IT resources and capabilities at the housing and development board. J. Strateg. Inf. Syst. 12(1), 229–249 (2003)

    Article  Google Scholar 

  19. Molla, A., Licker, P.: Perceived e-readiness factors in e-commerce adoption: an empirical investigation in a developing country. Int. J. Electron. Commer. 10(1), 83–110 (2005)

    Article  Google Scholar 

  20. Kuan, K., Chau, P.: A perception-based model for EDI adoption in small businesses using a technology organization-environment framework. Inf. Manage. 38(1), 507–521 (2001)

    Article  Google Scholar 

  21. Kim, G., Shin, B., Kim, K., Lee, H.: IT capabilities, process-oriented dynamic capabilities, and firm financial performance. J. Assoc. Inf. Syst. 12(1), 487–517 (2011)

    Google Scholar 

  22. Ke, W., Wei, K.: Organizational culture and leadership in ERP implementation. In: Pacific Asia Conference on Information Systems (2005)

    Google Scholar 

  23. Nguyen, T.: Information technology adoption in SMEs: an integrated framework. Int. J. Entrep. Behav. Res. 15(1), 162–186 (2009)

    Article  Google Scholar 

  24. Ismail, I., Abdullah, H., Shamsudin, A., Ariffin, N.: Implementation differences of Hospital Information System (HIS) in Malaysian public hospitals. Int. J. Soc. Sci. Humanit. 20(21), 22–29 (2013)

    Google Scholar 

  25. Chang, I., Hwang, G., Hung, C., Lin, H., Yen, C.: Factors affecting the adoption of electronic signature: executives’ perspective of hospital information department. Decis. Support Syst. 44, 350–359 (2007)

    Article  Google Scholar 

  26. Lian, W., Yen, C., Wang, T.: An exploratory study to understand the critical factors affecting the decision to adopt cloud computing in Taiwan hospital. Int. J. Inf. Manage. 34(1), 28–36 (2014)

    Article  Google Scholar 

  27. Livari, J., Huisman, M.: The relationship between organizational culture and the deployment of systems development methodologies. MIS Q. 31(1), 35–58 (2007)

    Article  Google Scholar 

  28. Akman, I., Yazici, A., Mishra, A., Arifoglu, A.: E-government: a global view and an empirical evaluation of some attributes of citizens. Gov. Inf. Q. 22(2), 239–257 (2005)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Prasanna Balasooriya .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2022 Springer Nature Singapore Pte Ltd.

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Balasooriya, P., Wibowo, S., Wells, M., Gordon, S. (2022). Cloud Effects on Organisational Performance: A Local Government Perspective. In: Pokhrel, S.R., Yu, M., Li, G. (eds) Applications and Techniques in Information Security. ATIS 2021. Communications in Computer and Information Science, vol 1554. Springer, Singapore. https://doi.org/10.1007/978-981-19-1166-8_12

Download citation

  • DOI: https://doi.org/10.1007/978-981-19-1166-8_12

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-19-1165-1

  • Online ISBN: 978-981-19-1166-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics