Abstract
With the rise in the widespread use of smart speakers, voice-based interactions have become increasingly convenient with their accessibility benefits. However, the inherent “always on” feature of these devices has amplified user privacy concerns, especially given their pervasive presence in homes. To examine this complex phenomenon, we performed a narrative review to understand diverse perspectives on various perspectives on privacy related to smart speakers. Our analysis highlights the intricate landscape of privacy, encompassing its implementation, perception, and action. Notably, current literature often fails to address these dimensions of privacy in a comprehensive manner. Consequently, future research should adopt a holistic perspective on privacy in this rapidly evolving domain.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Pridmore, J., Mols, A.: Personal choices and situated data: privacy negotiations and the acceptance of household intelligent personal assistants. Big Data Soc. 7(1), 2053951719891748 (2020)
Statista Consumer Market Insights. Revenue of the smart speakers industry Worldwide 2018–2028 (in million units) [Graph]. In Statista. Retrieved August 24, 2023. https://www.statista.com/forecasts/1367982/smart-speaker-market-volume-worldwide
Alepis, E., Patsakis, C.: Monkey says, monkey does: security and privacy on voice assistants. IEEE Access 5, 17841–17851 (2017)
Porcheron, M., Fischer, J.E., Sharples, S.: Do Animals Have Accents? Talking with Agents in Multi-Party Conversation. City (2017)
Liao, Y., Vitak, J., Kumar, P., Zimmer, M., Kritikos, K.: Understanding the Role of Privacy and Trust in Intelligent Personal Assistant Adoption. Springer, City (2019)
Acquisti, A., Brandimarte, L., Loewenstein, G.: Privacy and human behavior in the age of information. Science 347(6221), 509–514 (2015)
Ramokapane, K.M., Misra, G., Such, J., Preibusch, S.: Truth or dare: Understanding and Predicting How Users Lie and Provide Untruthful Data Online. City (2021)
Warren, S., Brandeis, L.: The right to privacy. Columbia University Press, City (1989)
Houghton, D.J., Joinson, A.N.: Privacy, Social Network Sites, and Social Relations. Routledge, City (2014)
Tavani, H.T., Moor, J.H.: Privacy protection, control of information, and privacy-enhancing technologies. ACM SIGCAS Comput. Soc. 31(1), 6–11 (2001)
Moor, J.H.: The ethics of privacy protection (1991)
Parker, R.B.: A Definition of Privacy. Routledge, City (2017)
Westin, A.F.: Privacy and freedom. Wash. Lee Law Rev. 25(1), 166 (1968)
Tabassum, M., et al.: Investigating users’ preferences and expectations for always-listening voice assistants. Proc. ACM Interact. Mob. Wearable Ubiquitous Technol. 3(4), 1–23 (2019)
Lau, J., Zimmerman, B., Schaub, F.: Alexa, are you listening? Privacy perceptions, concerns and privacy-seeking behaviors with smart speakers. Proc. ACM Hum.-Comput. Interact. 2(CSCW), 1–31 (2018)
Lopatovska, I., et al.: Talk to me: exploring user interactions with the Amazon Alexa. J. Librariansh. Inf. Sci. 51(4), 984–997 (2019)
Maccario, G., Naldi, M.: Privacy in smart speakers: a systematic literature review. Secur. Priv. 6(1), e274 (2023)
Bolton, T., Dargahi, T., Belguith, S., Al-Rakhami, M.S., Sodhro, A.H.: On the security and privacy challenges of virtual assistants. Sensors 21(7), 2312 (2021)
Beresford, A.R., Stajano, F.: Location privacy in pervasive computing. IEEE Pervasive Comput. 2(1), 46–55 (2003)
Karyda, M., Gritzalis, S., Park, J.H., Kokolakis, S.: Privacy and fair information practices in ubiquitous environments: research challenges and future directions. Internet Res. 19(2), 194–208 (2009)
Kumpu, V.: Privacy and the emergence of the “ubiquitous computing society”: the struggle over the meaning of “privacy” in the case of the Apple location tracking scandal. Technol. Soc. 34(4), 303–310 (2012)
Dritsas, S., Gritzalis, D., Lambrinoudakis, C.: Protecting privacy and anonymity in pervasive computing: trends and perspectives. Telematics Inform. 23(3), 196–210 (2006)
Michael, K., Clarke, R.: Location and tracking of mobile devices: Überveillance stalks the streets. Comput. Law Secur. Rev. 29(3), 216–228 (2013)
Barkhuus, L.: The Mismeasurement of Privacy: Using Contextual Integrity to Reconsider Privacy in HCI. City (2012)
Lehikoinen, J.T., Lehikoinen, J., Huuskonen, P.: Understanding privacy regulation in ubicomp interactions. Pers. Ubiquit. Comput. 12, 543–553 (2008)
Friedewald, M., Vildjiounaite, E., Punie, Y., Wright, D.: Privacy, identity and security in ambient intelligence: a scenario analysis. Telematics Inform. 24(1), 15–29 (2007)
Schaub, F., Könings, B., Weber, M.: Context-adaptive privacy: leveraging context awareness to support privacy decision making. IEEE Pervasive Comput. 14(1), 34–43 (2015)
Wright, D., et al.: Sorting out smart surveillance. Comput. Law Secur. Rev. 26(4), 343–354 (2010)
Lahlou, S., Langheinrich, M., Röcker, C.: Privacy and trust issues with invisible computers. Commun. ACM 48(3), 59–60 (2005)
Peng, Z., Kaji, K., Kawaguchi, N.: Privacy protection in WiFi-based location estimation. IEEE, City (2014)
Kumar, R., Rajalakshmi, S.: Mobile sensor cloud computing: controlling and securing data processing over smart environment through mobile sensor cloud computing (MSCC). IEEE, City (2013)
Ackerman, M.S.: Privacy in pervasive environments: next generation labeling protocols. Pers. Ubiquit. Comput. 8, 430–439 (2004)
Pallapa, G., Roy, N., Das, S.K.: A scheme for quantizing privacy in context-aware ubiquitous computing (2008)
Altman, I.: The environment and social behavior: privacy, personal space, territory, and crowding (1975)
Malik, N.A., Tomlinson, A.: Privacy and consent in pervasive networks. Inf. Secur. Tech. Rep. 14(3), 138–142 (2009)
Bunnig, C., Cap, C.H.: Ad hoc privacy management in ubiquitous computing environments. IEEE, City (2009)
Hong, J.I., Landay, J.A.: An architecture for privacy-sensitive ubiquitous computing. City (2004)
Huang, Y., Obada-Obieh, B., Beznosov, K.: Amazon vs. my brother: How users of shared smart speakers perceive and cope with privacy risks. City (2020)
Price, B.A., Adam, K., Nuseibeh, B.: Keeping ubiquitous computing to yourself: a practical model for user control of privacy. Int. J. Hum. Comput. Stud. 63(1–2), 228–253 (2005)
Meng, N., Keküllüoğlu, D., Vaniea, K.: Owning and sharing: privacy perceptions of smart speaker users. Proc. ACM Hum. Comput. Interact. 5(CSCW1), 1–29 (2021)
Ur, B., Leon, P.G., Cranor, L.F., Shay, R., Wang, Y.: Smart, useful, scary, creepy: perceptions of online behavioral advertising. City (2012)
Abdi, N., Ramokapane, K.M., Such, J.M.: More than Smart Speakers: Security and Privacy Perceptions of Smart Home Personal Assistants. City (2019)
Manikonda, L., Deotale, A., Kambhampati, S.: What’s up with privacy? User preferences and privacy concerns in intelligent personal assistants. City (2018)
Tuttle, H.: Facebook scandal raises data privacy concerns. Risk Manage. 65(5), 6–9 (2018)
Hinds, J., Williams, E.J., Joinson, A.N.: “It wouldn’t happen to me”: privacy concerns and perspectives following the Cambridge analytica scandal. Int. J. Hum. Comput. Stud. 143, 102498 (2020)
Chung, H., Lee, S.: Intelligent virtual assistant knows your life. arXiv preprint arXiv:1803.00466 (2018)
Zhu, F., Carpenter, S., Kulkarni, A.: Understanding identity exposure in pervasive computing environments. Pervasive Mob. Comput. 8(5), 777–794 (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2024 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Alorini, A., Sawad, A.B., Alharbi, S., Ijaz, K., Prasad, M., Kocaballi, A.B. (2024). Understanding Privacy in Smart Speakers: A Narrative Review. In: Zhu, T., Li, Y. (eds) Information Security and Privacy. ACISP 2024. Lecture Notes in Computer Science, vol 14897. Springer, Singapore. https://doi.org/10.1007/978-981-97-5101-3_8
Download citation
DOI: https://doi.org/10.1007/978-981-97-5101-3_8
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-97-5100-6
Online ISBN: 978-981-97-5101-3
eBook Packages: Computer ScienceComputer Science (R0)