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User Perception of the Robot’s Error in Heterogeneous Multi-robot System Performing Sequential Cooperative Task

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Social Robotics (ICSR 2023)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 14454))

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Abstract

This study investigates how the user’s mental model of an error in a heterogeneous multi-robot system (MRS) is formed while executing a sequential cooperative task. We applied a heterogeneous MRS consisting of a delivery robot and an information robot to the medicine delivery service in the infectious disease ward where the separation of the contaminated area and non-contaminated area is necessary to avoid infections. In this study, we define the robot which initiates the service in a sequential task as an initiating robot and the robot which executes the subsequent task following after the initiating robot as the follow-up robot. We examine how the initiating robot’s error would affect the user perception of the follow-up robot’s error and how the perceived error influences competence and trust in the follow-up robot. As a result, we found that when two robots cooperate sequentially, the user's evaluation of the follow-up robot’s error can be influenced by the initial robot’s error. In addition, we discovered that the trust and competence of the follow-up robot can be impacted by the initiating robot in heterogeneous MRS performing sequential cooperative tasks.

This work was supported by the Korea Institute of Science and Technology (KIST) Institutional Program under Grant (2E32302) and the Government-wide R&D Fund for Infections Disease Research (GFID), funded by the Ministry of the Interior and Safety, Republic of Korea (20014463).

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Acknowledgment

This work was supported by the Korea Institute of Science and Technology (KIST) Institutional Program under Grant (2E32302) and the Government-wide R&D Fund for Infections Disease Research (GFID), funded by the Ministry of the Interior and Safety, Republic of Korea (20014463).

Author information

Authors and Affiliations

  1. LG Electronics, Seoul, Korea

    Soyeon Shin

  2. Electronics and Telecommunications Research Institute, Daejeon, 34129, Korea

    Youngsun Kwon

  3. Center for Intelligent and Interactive Robotics, KIST, Seoul, 02792, Korea

    Yoonseob Lim & Sonya S. Kwak

Authors
  1. Soyeon Shin
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  2. Youngsun Kwon
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  3. Yoonseob Lim
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  4. Sonya S. Kwak
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Corresponding author

Correspondence to Sonya S. Kwak .

Editor information

Editors and Affiliations

  1. Qatar University, Doha, Qatar

    Abdulaziz Al Ali

  2. Qatar University, Doha, Qatar

    John-John Cabibihan

  3. Qatar University, Doha, Qatar

    Nader Meskin

  4. University of Naples Federico II, Napoli, Italy

    Silvia Rossi

  5. Qingdao University, Qingdao, China

    Wanyue Jiang

  6. The University of Alabama, Tuscaloosa, AL, USA

    Hongsheng He

  7. National University of Singapore, Queenstown, Singapore

    Shuzhi Sam Ge

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© 2024 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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Shin, S., Kwon, Y., Lim, Y., Kwak, S.S. (2024). User Perception of the Robot’s Error in Heterogeneous Multi-robot System Performing Sequential Cooperative Task. In: Ali, A.A., et al. Social Robotics. ICSR 2023. Lecture Notes in Computer Science(), vol 14454. Springer, Singapore. https://doi.org/10.1007/978-981-99-8718-4_28

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  • DOI: https://doi.org/10.1007/978-981-99-8718-4_28

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-99-8717-7

  • Online ISBN: 978-981-99-8718-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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