Abstract
Existing crowdsourcing research has traditionally focused on high-skilled workers during the task allocation phase while neglected the potential value and skill enhancement opportunities of workers who are with lower skill levels. Consequently, as the number of completed tasks increases, skill disparities among workers have worsened. This can be primarily attributed to the platform’s heavy reliance on high-skilled workers, which makes it difficult for lower-skilled ordinary workers to meet task requirements and limits their chances for skill development. As a result, when a large volume of tasks awaits allocation, the limited number of high-skilled workers falls short of meeting the task demand, resulting in prolonged task completion periods and reduced task allocation success rates. In reality, the majority of tasks on crowdsourcing platforms contain straightforward components that can be handled by ordinary workers. Additionally, collaborative efforts among multiple workers can enhance task execution efficiency and reduce task durations. Building on these practical observations, this paper proposes a task allocation model and simulates the improvement of worker skill levels. In situations where teams take a longer time to complete tasks, the model allows ordinary workers to join the team, thereby assisting professional workers in enhancing work efficiency. Experimental results demonstrate that this model can alleviate worker skill disparities, diminish task durations, and facilitate the development of crowdsourcing platforms.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Tong, Y., She, J., Ding, B., et al.: Online mobile micro-task allocation in spatial crowdsourcing. In: 2016 IEEE 32nd International Conference on Data Engineering (ICDE), pp. 49–60. IEEE (2016)
Tarable, A., Nordio, A., Leonardi, E., et al.: The importance of being earnest in crowdsourcing systems.In: 2015 IEEE Conference on Computer Communications (INFOCOM), pp. 2821–2829. IEEE (2015)
Jiang, L., Wagner, C., Nardi, B.: Not just in it for the money: a qualitative investigation of workers’ perceived benefits of micro-task crowdsourcing.In: 2015 48th Hawaii International Conference on System Sciences, pp. 773–782. IEEE (2015)
Miller, G.J.: Stakeholder roles in artificial intelligence projects. Proj. Leadersh. Soc. 3, 100068 (2022)
Acar, O.A.: Motivations and solution appropriateness in crowdsourcing challenges for innovation. Res. Policy 48(8), 103716 (2019)
Pee, L.G., Koh, E., Goh, M.: Trait motivations of crowdsourcing and task choice: a distal-proximal perspective. Int. J. Inf. Manage. 40, 28–41 (2018)
Dontcheva, M., Morris, R.R., Brandt, J.R., et al.: Combining crowdsourcing and learning to improve engagement and performance.In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 3379–3388 (2014)
Dow, S., Kulkarni, A., Klemmer, S., et al.: Shepherding the crowd yields better work. In: Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work, pp. 1013–1022 (2012)
Baba, Y., Kinoshita, K., Kashima, H.: Participation recommendation system for crowdsourcing contests. Expert Syst. Appl. 58, 174–183 (2016)
Wang, Z., Sun, H., Fu, Y., et al.: Recommending crowdsourced software developers in consideration of skill improvement. In: 2017 32nd IEEE/ACM International Conference on Automated Software Engineering (ASE), pp. 717–722. IEEE (2017)
Samanta, R., Ghosh, S.K., Das, S.K.: SWill-TAC: skill-oriented dynamic task allocation with willingness for complex job in crowdsourcing. In: 2021 IEEE Global Communications Conference (GLOBECOM), pp. 1–6. IEEE (2021)
Yu, D., Zhou, Z., Wang, Y.: Crowdsourcing software task assignment method for collaborative development. IEEE Access 7, 35743–35754 (2019)
Li, C.T., Shan, M.K.: Team formation for generalized tasks in expertise social networks. In: 2010 IEEE Second International Conference on Social Computing, pp. 9–16. IEEE (2010)
Anagnostopoulos, A., Becchetti, L., Castillo, C., et al.: Online team formation in social networks. In: Proceedings of the 21st International Conference on World Wide Web, pp. 839–848 (2012)
Hamrouni, A., Ghazzai, H., Alelyani, T., et al.: Optimal team recruitment strategies for collaborative mobile crowdsourcing systems. In: 2020 IEEE Technology & Engineering Management Conference (TEMSCON), pp. 1–6. IEEE (2020)
Acknowledgments
The work was supported by the National Social Science Funds of China (22BGL261).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2024 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Jiang, J., Wei, J. (2024). A Crowdsourcing Task Allocation Mechanism for Hybrid Worker Context Based on Skill Level Updating. In: Sun, Y., Lu, T., Wang, T., Fan, H., Liu, D., Du, B. (eds) Computer Supported Cooperative Work and Social Computing. ChineseCSCW 2023. Communications in Computer and Information Science, vol 2013. Springer, Singapore. https://doi.org/10.1007/978-981-99-9640-7_2
Download citation
DOI: https://doi.org/10.1007/978-981-99-9640-7_2
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-99-9639-1
Online ISBN: 978-981-99-9640-7
eBook Packages: Computer ScienceComputer Science (R0)