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Web Portal Design: Employment of a Range of Assessment Methods

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Information Systems Development

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Abstract

This chapter reports on the experience regarding usability evaluation of web portals. The study is placed in Croatian web sphere where the most visited portals are the broad-reach web ones. Consequently, such a research may be of interest to the communities with comparable user population and market characteristics. The evaluation methodology advocates a number of usability test methods along with specialists' inspection. The results of the first study indicated that the chosen research instruments, measures and methods for usability testing were consistent. Conversely, the results of the second study, which employs the guideline-based inspection, did not agree with those obtained through the end-user testing. Although showing significant potential, the methodology needs to be improved.

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Acknowledgements

This chapter describes the results of research being carried out within the project 177-0361994-1998 Usability and Adaptivity of Interfaces for Intelligent Authoring Shells funded by the Ministry of Science and Technology of the Republic of Croatia. The experiment was conducted at the Department of Visual Communication Design, Arts Academy.

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Authors and Affiliations

  1. Faculty of Science, University of Split, Split, Croatia

    Andrina Granić & Nikola Marangunić

  2. Arts Academy, University of Split, Split, Croatia

    Ivica Mitrović

Authors
  1. Andrina Granić
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  2. Ivica Mitrović
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  3. Nikola Marangunić
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Editor information

Editors and Affiliations

  1. Dept. Computer Science, University of Cyprus, Nicosia, Cyprus

    George Angelos Papadopoulos

  2. College of Business & Economics, Dept. Information Technology &, Boise State University, Univesity Dr. 1910, Boise, 83725-1615, Idaho, USA

    Wita Wojtkowski

  3. College of Business & Economics, Dept. Information Technology &, Boise State University, Univesity Dr. 1910, Boise, 83725-1615, Idaho, USA

    Gregory Wojtkowski

  4. Dep. of Information Systems, University of Gdansk, 81-824 Sopot,Polska ul. Armii, Krajowej, 119121, Poland

    Stanislaw Wrycza

  5. University of Maribor, Presernova 11, Kranj, 4000, Slovenia

    Jože Zupancic

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Granić, A., Mitrović, I., Marangunić, N. (2009). Web Portal Design: Employment of a Range of Assessment Methods. In: Papadopoulos, G., Wojtkowski, W., Wojtkowski, G., Wrycza, S., Zupancic, J. (eds) Information Systems Development. Springer, Boston, MA. https://doi.org/10.1007/b137171_14

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  • DOI: https://doi.org/10.1007/b137171_14

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  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-0-387-84809-9

  • Online ISBN: 978-0-387-84810-5

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