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Business Architecture Development at Public Administration – Insights from Government EA Method Engineering Project in Finland

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Information Systems Development

Abstract

Governments worldwide are concerned for efficient production of services to customers. To improve quality of services and to make service production more efficient, information and communication technology (ICT) is largely exploited in public administration (PA). Succeeding in this exploitation calls for large-scale planning which embraces issues from strategic to technological level. In this planning the notion of enterprise architecture (EA) is commonly applied. One of the sub-architectures of EA is business architecture (BA). BA planning is challenging in PA due to a large number of stakeholders, a wide set of customers, and solid and hierarchical structures of organizations. To support EA planning in Finland, a project to engineer a government EA (GEA) method was launched. In this chapter, we analyze the discussions and outputs of the project workshops and reflect emerged issues on current e-government literature. We bring forth insights into and suggestions for government BA and its development.

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Acknowledgments

The authors thank the workshop members of the GEA method engineering project for inspiring work. The research was funded by the ValtIT Research Project, Finnish Enterprise Architecture Research (FEAR) Project, and COMAS Graduate School.

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Authors and Affiliations

  1. University of Jyväskylä, Computer Science and Information Systems, Jyväskylä, Finland

    Katariina Valtonen & Mauri Leppänen

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  1. Katariina Valtonen
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  2. Mauri Leppänen
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Editor information

Editors and Affiliations

  1. Dept. Computer Science, University of Cyprus, Nicosia, Cyprus

    George Angelos Papadopoulos

  2. College of Business & Economics, Dept. Information Technology &, Boise State University, Univesity Dr. 1910, Boise, 83725-1615, Idaho, USA

    Wita Wojtkowski

  3. College of Business & Economics, Dept. Information Technology &, Boise State University, Univesity Dr. 1910, Boise, 83725-1615, Idaho, USA

    Gregory Wojtkowski

  4. Dep. of Information Systems, University of Gdansk, 81-824 Sopot,Polska ul. Armii, Krajowej, 119121, Poland

    Stanislaw Wrycza

  5. University of Maribor, Presernova 11, Kranj, 4000, Slovenia

    Jože Zupancic

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Valtonen, K., Leppänen, M. (2009). Business Architecture Development at Public Administration – Insights from Government EA Method Engineering Project in Finland. In: Papadopoulos, G., Wojtkowski, W., Wojtkowski, G., Wrycza, S., Zupancic, J. (eds) Information Systems Development. Springer, Boston, MA. https://doi.org/10.1007/b137171_80

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  • DOI: https://doi.org/10.1007/b137171_80

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  • Online ISBN: 978-0-387-84810-5

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