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Negotiating temporal orders

The case of collaborative time management in a surgery clinic

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Abstract

This paper focuses on time management as a cooperative task. Based on an analysis of the cultural complexity of scheduling surgical operations in a large clinic, possibilities of using information technology are explored. A computer system can be used to facilitate and change the negotiation of resource deployment in complex organizations by a) providing an integrated view of time management problems and decision-making within a complex organization, and b) by improving coordination. The paper discusses some design options for such a system which combines negotiation support with an auromatic sheduling device and critically examines the rationale for an organization to accept and implement such a system.

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Authors and Affiliations

  1. Institut für Gestaltungs-und Wirkungsforschung, Technical University, Vienna, Austria

    Edeltraud Egger & Ina Wagner

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  1. Edeltraud Egger
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  2. Ina Wagner
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Egger, E., Wagner, I. Negotiating temporal orders. Comput Supported Coop Work 1, 255–275 (1992). https://doi.org/10.1007/BF00754330

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  • DOI: https://doi.org/10.1007/BF00754330

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