Abstract
A closed exponential tandem queue in which every customer has to be served by two servers is considered. Given the numbers of customers lined up at each of the two servers, we derive the probability distributions of the waiting time of any customer until his second service is completed, and of the total busy time of the system.
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Stadje, W. Non-stationary waiting times in a closed exponential tandem queue. Queueing Syst 22, 65–77 (1996). https://doi.org/10.1007/BF01159393
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DOI: https://doi.org/10.1007/BF01159393