Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Adams, E., Willetts, K. When service management is your business. J Netw Syst Manage 4, 349–353 (1996). https://doi.org/10.1007/BF02283159
Issue Date:
DOI: https://doi.org/10.1007/BF02283159