Abstract
The paper presents a methodological approach to the reengineering of work processes. Reengineering in the Public Administration domain is considered, and tools to support the analysis, classification and composition of processes are presented. In particular, the organization of a library of process specifications is described.
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© 1995 Springer-Verlag Berlin Heidelberg
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Castano, S., De Antonellis, V. (1995). Reengineering processes in public administrations. In: Papazoglou, M.P. (eds) OOER '95: Object-Oriented and Entity-Relationship Modeling. ER 1995. Lecture Notes in Computer Science, vol 1021. Springer, Berlin, Heidelberg. https://doi.org/10.1007/BFb0020540
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DOI: https://doi.org/10.1007/BFb0020540
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