Abstract
Research into Artificial Intelligence, and specifically Distributed AI has identified agent technology as offering a key role in future systems. The technology does not discriminate by application area, and is equally applicable to wrapping legacy technologies and systems as it is to implementing new systems. The Intelligent Systems Group at Broadcom éireann Research Ltd. has been investigating the suitability of Intelligent Agents (IAs) as an enabling technology for a unifying approach to network and service management systems. Such an approach should support network management, service management and service delivery in a seamless manner, to best satisfy an operator's business needs. This paper catalogues the work done into the use of IA technologies within each of these management areas and on the integration of software components and legacy systems. This work has employed an open, distributed, language-independent multi-agent platform known as the Agent Services Layer (ASL), which was developed by Broadcom éireann Research's Intelligent Systems Group. The architecture of this platform and experiences gained on its application to the above mentioned problem domains are outlined.
This is a preview of subscription content, log in via an institution to check access.
Preview
Unable to display preview. Download preview PDF.
References
Jennings, N. R., Faratin, P., Johnson, M. J., O'Brien, P. and Wiegand, M. E. (1996). “Using intelligent agents to manage business processes”, in Proceedings of the First International Conference on The Practical Application of Intelligent Agents and Multi-Agent Technology (PAAM96), pp. 345–360. London, UK.
Common Object Request Broker: Architecture and Specification, Draft 1.2, OMG 93-12-43 http://www.omg.org
“What is ActiveX?” Microsoft Corporation, 1996 http://www.webtools.atonce.com/pages/axwhat.htm
Sun Microsystems, http://www.javasoft.com
Carver N., Cvetanovic Z. and Lesser V., “Sophisticated Co-operation in Distributed Problem Solving”, proceedings of the 9th National Conference on Artificial Intelligence, Anaheim, pp. 191–198, 1991
Corkill, D.D. and Lesser V.R., “The use of meta-level control for co-ordination in a distributed problem solving network”, proceedings of the 8th IJCAI, Karlsruhe, Germany, pp. 748–756, 1983
Nwana, H.S., Lee L. and Jennings N.R., “Coordination in Software Agent Systems”, British Telecommunications Technology Journal 14 (4), pp. 21–42, October 1996
Durfee E. H., Lesser V. R. and Corkill D. D., “Trends in Cooperative Distributed Problem Solving” IEEE Transactions on Knowledge and Data Engineering KOE'-11(1), pp. 61–81
Finin T. et al, “KQML — A Language Protocol for Knowledge and Information Exchange”, CS Tech. Report CS-94-02, Univ. Maryland, 1994
Agent Services Layer Homepage, http://www.broadcom.ie/partners/asl/
Foundation for Intelligent Physical Agents, http://drogo.cselt.stet.it/fipa
“C Language Integrated Production System”, Lyndon B Johnson Space Center, NASA http://www.jfc.nasa.gov/~clips/CLIPS.html
“Principles for a Telecommunications Management Network”, ITU Rec. M.3010
Somers F., Evans R., Kerr D., O'Sullivan D., “Scalable Low-Latency Network Management Using Intelligent Agents”, in Proceedings of ISS 97
Somers F., “Intelligent Resource Dimensioning in ATM Networks”, Proceedings ISS '95, Berlin, 1995.
Charlton P., Espinoza F., Mamdani E., Olsson O., Pitt J., Somers F., Waern A., “An Open Architecture Supporting Multimedia Services on Public Information Kiosks”, PAAM '97 Proceedings pp 445–466
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 1998 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Kerr, D., O'Sullivan, D., Evans, R., Richardson, R., Somers, F. (1998). Experiences using intelligent agent technologies as a unifying approach to network management, service management and service delivery. In: Trigila, S., Mullery, A., Campolargo, M., Vanderstraeten, H., Mampaey, M. (eds) Intelligence in Services and Networks: Technology for Ubiquitous Telecom Services. IS&N 1998. Lecture Notes in Computer Science, vol 1430. Springer, Berlin, Heidelberg. https://doi.org/10.1007/BFb0056958
Download citation
DOI: https://doi.org/10.1007/BFb0056958
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-64598-6
Online ISBN: 978-3-540-69343-7
eBook Packages: Springer Book Archive