An empirical study was performed to identify, elucidate and judge factors that affect the quality of the information requirements determination process. These quality factors were determined using a series of nominal group processes involving information systems specialists from various organisations and projects. The results indicate that there exists a set of factors that IS specialists from different organisations and with different systems experience agree upon as being critical to ensuring the quality of the requirements determination process, and that these factors appear to fall into six categories: IS specialist factors, user factors, project team factors, project factors, application factors and environmental/organisational factors.
Similar content being viewed by others
Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Havelka, D. Requirements Determination: An Information Systems Specialist Perspective of Process Quality. Requirements Eng 6, 220–236 (2002). https://doi.org/10.1007/PL00010361
Issue Date:
DOI: https://doi.org/10.1007/PL00010361