Abstract
In the paper, we first present an approach to extract social networks from message boards on the Internet. Then we propose communication gaps based on structural features of the social networks as an indicator of understanding the state of communication. After we classify 3,000 social networks into three types of communication, i.e., interactive communication, distributed communication, and soapbox communication, we suggest communication gap management to identify the types of communication, the roles of individuals, and important ties, all of which can be used for drawing up a plan for realizing fertile community.
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Matsumura, N., Goldberg, D.E. & Llorà, X. Communication Gap Management for Fertile Community. Soft Comput 11, 791–798 (2007). https://doi.org/10.1007/s00500-006-0121-3
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DOI: https://doi.org/10.1007/s00500-006-0121-3