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A multi-granular linguistic model for management decision-making in performance appraisal

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Abstract

The performance appraisal is a relevant process to keep and improve the competitiveness of companies in nowadays. In spite of this relevance, the current performance appraisal models are not sufficiently well-defined either designed for the evaluation framework in which they are defined. This paper proposes a performance appraisal model where the assessments are modelled by means of linguistic information provided by different sets of reviewers in order to manage the uncertainty and subjectivity of such assessments. Therefore, the reviewers could express their assessments in different linguistic scales according to their knowledge about the evaluated employees, defining a multi-granular linguistic evaluation framework. Additionally, the proposed model will manage the multi-granular linguistic labels provided by appraisers in order to compute collective assessments about the employees that will be used by the management team to make the final decision about them.

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Acknowledgments

This paper has been partially supported by the research projects: TIN2006-02121, Spanish Ministerio de Educación y Ciencia (Project SEJ2006-04267), Junta de Castilla y León (Project VA092A08), and ERDF.

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Authors and Affiliations

  1. PRESAD Research Group, Departamento de Fundamentos del Análisis Económico e Historia e Instituciones Económicas, University of Valladolid, 47011, Valladolid, Spain

    Rocío de Andrés

  2. PRESAD Research Group, Departamento de Economía Aplicada, University of Valladolid, 47011, Valladolid, Spain

    José Luis García-Lapresta

  3. Department of Computer Science, University of Jaén, 23071, Jaén, Spain

    Luis Martínez

Authors
  1. Rocío de Andrés
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  2. José Luis García-Lapresta
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  3. Luis Martínez
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Correspondence to José Luis García-Lapresta.

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de Andrés, R., García-Lapresta, J.L. & Martínez, L. A multi-granular linguistic model for management decision-making in performance appraisal. Soft Comput 14, 21–34 (2010). https://doi.org/10.1007/s00500-008-0387-8

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