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Research on the measurement and evaluation of trusted cloud service

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Abstract

The survey shows that most of the potential cloud users worry about the trustworthiness problem of cloud computing service, and this problem has become one of the most important reasons to hinder development of cloud computing. Therefore, it is very necessary to measure and evaluate the trustworthy degree of cloud service provider (CSP). In consideration of lacking the trustworthiness evaluation and measurement studies for CSP, besides this, a few research results have not considered uncertainty and relevance among trustworthiness factors in the measuring process. So, this paper summarizes factors affecting cloud service trustworthiness in terms of six aspects: controllability, visualization, security, reliability, provider viability and user satisfaction, constructs the trustworthy cloud service attribute model, based on this model, proposes to use the Information Entropy and Markov Chain as the trustworthiness evaluation method to establish a model and proves the scientificity and rationality of this method, as well as verifies the feasibility through case analysis.

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Acknowledgements

This work was supported by National Natural Science Foundation of China (Grant Nos. 61263022, 61303234, 61379032 and 71362016), National Social Science Foundation of China (Grant No. 12XTQ012), Science and Technology Innovation Talents Program of Yunnan Province(Grant No. 2015HB038), and the 7th Yunnan University graduate research and innovation project (Grant No. ynuy201426), Science Foundation of Education Department of Yunnan Province (Grant No. 2015J005). The authors would like to thank the anonymous reviewers and the editors for their suggestions.

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Authors and Affiliations

  1. School of Information, Yunnan University of Finance and Economics, Kunming, 650221, China

    Rong Jiang & Ming Yang

  2. School of Software, Yunnan University, Kunming, 650091, China

    Zifei Ma, Tong Li & Qiujin Zhang

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  1. Zifei Ma
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  2. Rong Jiang
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  3. Ming Yang
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  4. Tong Li
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  5. Qiujin Zhang
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Correspondence to Rong Jiang.

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Communicated by Rong Jiang.

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Ma, Z., Jiang, R., Yang, M. et al. Research on the measurement and evaluation of trusted cloud service. Soft Comput 22, 1247–1262 (2018). https://doi.org/10.1007/s00500-016-2412-7

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