Abstract
This paper deals with the problem of customer allocation to facilities with regard to some fuzzy parameters. In this problem, each customer is assigned to the nearest facility. Assigning a client to a facility includes a cost for the client due to the distance between the client and the facility. It is assumed that distances are fuzzy numbers. Moreover, each facility has a fuzzy efficiency which is calculated by the data envelopment analysis method with fuzzy parameters. The higher efficiency of the facility to which a customer is assigned, cause more profit for the customer. The goal is allocation of all customers to the facilities such that the profitability of the least profits for the customers is maximized. In addition, to prevent queuing in some facilities, we consider the balancing on allocation customers to the facilities. Therefore, the second goal is minimizing the difference between the maximum and minimum number of customers that are assigned to different facilities. A fuzzy bi-objective programming model is presented for the problem, then three fuzzy approaches are proposed and compared for solving this model. Finally, a real data empirical analysis on education in the schools shows the applicability and strength of proposed models.
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AA, JF, MG and TS contributed to the design and implementation of the research, to the analysis of the results and to the writing of the manuscript.
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Azodi, A., Fathali, J., Ghiyasi, M. et al. Fuzzy balanced allocation problem with efficiency on facilities. Soft Comput 27, 6573–6586 (2023). https://doi.org/10.1007/s00500-022-07695-4
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DOI: https://doi.org/10.1007/s00500-022-07695-4